Audi Elk Grove
Elk Grove, CA
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I made a visit to this dealer after a poor experience at another (closer in location) dealer. Both my initial email interactions as well as initial visit were excellent as I was treated with respect and wa another (closer in location) dealer. Both my initial email interactions as well as initial visit were excellent as I was treated with respect and was not pressured. When I made it clear I wanted something specific that wasn't on the lot, Josh was quick to help me search other dealers. He was more than happy to give me some time to think things over. When I was ready to pull the trigger he was just as helpful and had the car I wanted there the next day (arranged the necessary dealer trade and had things shipped that date). More
Lasher is our number one dealership! This is our third car with them and we couldn't be more satisfied. I had the pleasure of working with Gunther for the purchase of our new Audi. He is knowledgeable, car with them and we couldn't be more satisfied. I had the pleasure of working with Gunther for the purchase of our new Audi. He is knowledgeable, Professional and very kind. He went over everything thoroughly and made sure I understood. Gunther even called me the next day (on his day off) to make sure I still loved my car. Thank you Gunther and Lasher for treating me like a Queen and helping me buy the best car for me. More
We were looking to upgrade to a new Audi and give our older one to our college aged daughter. Ralph was great in helping us locate the car of our dreams and the purchase process was smooth and painless. older one to our college aged daughter. Ralph was great in helping us locate the car of our dreams and the purchase process was smooth and painless. I would higly recommend Elk Grove Audi to anyone looking for a good deal and a friendly sales staff. More
We couldn't be happier with our experience. Agreeing on the purchase price for our Audi was completely straightforward and honest -- with absolutely no gimmicks or pressure. And Mike did a terrific job of the purchase price for our Audi was completely straightforward and honest -- with absolutely no gimmicks or pressure. And Mike did a terrific job of introducing our new car to us. He was cordial, flexible and efficient but he also took plenty of time to make sure we had a very good understanding of both the basic and more exotic features of our car. Mike has an easy, comfortable manner. We feel well taken care of by him. We also appreciated meeting and working with Patrick Ahern, the general sales manager, and Eddie Carrillo, the finance manager. A great team. More
Working with Mike and Josh was a great experience. They answered all our questions in a straightforward fashion that we really appreciated and they were very responsive. We ordered our new A7 and they kept answered all our questions in a straightforward fashion that we really appreciated and they were very responsive. We ordered our new A7 and they kept us informed during the entire process, from ordering, to building and then delivery of our vehicle. We had such a great experience that we just ordered an A6 from them for my wife! More
I had a great experience with Elk Grove Audi. They spent hours trying to track down the exact A3 I wanted and had it shipped to them at an incredibly low price. We worked out the deal before I went in, and hours trying to track down the exact A3 I wanted and had it shipped to them at an incredibly low price. We worked out the deal before I went in, and the whole process was quick, painless, and actually fun. I'm told that I received an amazing financing rate as a first time buyer! I love my new car and happy to be part of the Audi family. More
We have purchased 4 new cars at other dealerships within the last 12 years and this is by far the best experience we have had. Josh Broe went out of his way to find the car my wife wanted (which was no easy the last 12 years and this is by far the best experience we have had. Josh Broe went out of his way to find the car my wife wanted (which was no easy task considering she had a long list of must haves). He eventually was able to locate one in Southern California and had it shipped up to the dealership within a week. We never felt any pressure during the entire process and everything went smoothly. Mike Fallis also spent a lot of time with us to go over the vehicle and all of the options it had and make sure that we were very happy with it. We have received several follow-up calls from both Josh and Mike to make sure that everything was ok. The service manager Jeff also called as well to make sure the vehicle had no problems. My wife was very excited to get her new Q5 for her birthday and we were very happy with the service we received from Elk Grove Audi. More
Ralph was great. My husband and I arrived late in the evening and Ralph was more than willing to help us. We asked to test drive a vehicle and Ralph promptly helped us. Ralph was very knowledgeable about evening and Ralph was more than willing to help us. We asked to test drive a vehicle and Ralph promptly helped us. Ralph was very knowledgeable about the vehicle and pleasantly answered all our questions. As we were giving our information we were called out to an emergency. While we were gone Ralph stayed late to finish our paperwork over the phone. What a great guy! By the next day (Ralph's day off) we had low monthly payment and a reasonable percentage rate. This was my first experience with a car dealership. I would highly recommend anyone looking for any type of car to see Ralph!! More
As a listener to Jerry Reynolds Car Pro radio show, I found that Elk Grove Audi was the only Audi dealership in my area that was listed in Jerry's network. The dealership is about 80 miles from my home b found that Elk Grove Audi was the only Audi dealership in my area that was listed in Jerry's network. The dealership is about 80 miles from my home but I called the GM, Mike Franz, as suggested by Jerry Reynolds. I was interested in the Q5 and Mike immediately offered to have one of his sales staff drive a Q5 to my home for me to test drive! Unheard of in my car buying experience. To make a long story short, I drove to Elk Grove Audi, was turned over to Guenther Wilson, and in no time at all had placed a deposit on a Q5 that was coming in to the dealership in about two weeks. The delivery went as smoothly. Guenther drove to my home, picked me up and drove me the 80 miles to the dealership to take delivery. The Q5 is very advanced on the high tech scale and Guenther is very knowledgable about all the features of the car. This was a very pleasant, low pressure operation and I would recomment Elk Grove Audi and Guenther Wilson to anyone interested in an Audi who wants a low pressure education and a very pleasant buying experience. More
Friendly and helpful staff. I was provided with all the information I requested about the vehicle before making the trip to the dealership. Arriving at the sale price was surprisingly hassle free, and the information I requested about the vehicle before making the trip to the dealership. Arriving at the sale price was surprisingly hassle free, and their price for my trade in was more than resonable. Within a short amount of time I was out the door with the vehicle I came to see. In general I do not care for car dealerships and auto salesman, but I would definately recommend the dealership or would buy another vehicle from them. More