Audi Elk Grove

Truly a Customer Service Based Business We discovered Elk Grove Audi and their very professional Head of Internet Sales, Mike Fallis, almost 4 years ago. That meeting took place after under We discovered Elk Grove Audi and their very professional Head of Internet Sales, Mike Fallis, almost 4 years ago. That meeting took place after undergoing a less than satisfactory experience at another Audi dealership. We have continued to work with Mike and/or their service department exclusively for anything related to our Audi. Everyone working at This dealership seems ready to do whatever it takes to insure you always have a great experience. We just took delivery of a 2017 Q7 and Mike came in on his day off to personally handle the closing and explain all the car's sophisticated systems. We would recommend Mike and Elk Grove Audi to anyone. We should also mention that we live about 60 miles away from this dealership. More

Blown away by the service! I was able to speak with the Sales Manager Mike over the phone prior to my trip to the dealership. I live almost 2 hours away so I wanted to check on I was able to speak with the Sales Manager Mike over the phone prior to my trip to the dealership. I live almost 2 hours away so I wanted to check on inventory. Mike looked through the inventory with me online and went over the features of the cars I was specifically interested in and answered any questions I had. When I arrived later that day the sales representative we saw outside was expecting us and we went in and met everyone then went looking at cars. I drove the A3 I was most interested in, but then after the drive and sitting in the A5 for like 5 seconds, I knew I needed the A5 instead. I was worried however, because even though the A5 was used (certified pre owned) I didn't know if it would work in by budget. Long story short, the sales, finance and management teams worked together and I drove home in my BEAUTIFUL A5 that I thought was just a dream car. They made a great deal on my trade-in that I couldn't have asked for more. The process takes a while from start to finish. But I have purchased 6 cars from dealers and its normal to go a few hours. So don't be turned away by anyone who may gripe about time...plus....they have snacks. I've had great follow-up from both sales and service (I purchased some after market features I need to have installed) and everyone has been very accommodating especially because I live so far away. If what I've already said doesn't sell you then this should: I don't mind driving 2 hours to this dealership and they will continue to have my business the next time I need a car, which is probably going to be soon because my hubby is super envious of my new car and is ready to upgrade from his 12 year old VW. So we'll be back. More

Great customer service Mike Fallis was the one who helped me with my car purchase. He was very helpful in finding the car that best fit my needs. Would return again! Mike Fallis was the one who helped me with my car purchase. He was very helpful in finding the car that best fit my needs. Would return again! More

They made buying the right car a fun experience Mike Fallis was friendly in just the right way, listening to what my needs were for pricing and for what I was looking for in a car. I was going back Mike Fallis was friendly in just the right way, listening to what my needs were for pricing and for what I was looking for in a car. I was going back and forth between different models, colors, options and not sure about what I wanted. After test drives, various pricing options and searches for available models versus ordering from the factory I finally decided on the perfect car for me. Mike Fallis provided all the necessary information I needed in a very friendly, knowledeable and professional way. Mike Nelson in Finance was also great to work with, very helpful in putting together the best financing package for me. I really appreciate that Mike Fallis took all the time necessary to make sure I knew about all the great new features the car offers and more importantly the sequence of button pushing to make them work before I drove off the premises. And is available to me in the future for any questions I might have. I love my new Audi Q3!!! More

Bought a pre-owned luxury car Easy experience, great customer service and good financing options. Test drive, time to think and evaluate, negotiated a bit and went home in a fabulo Easy experience, great customer service and good financing options. Test drive, time to think and evaluate, negotiated a bit and went home in a fabulous pre-owned luxury car in my price range. More

Awesome customer service and great deal! I had a great dealer who gave me no xxxxxxxx and also a great deal on my Audi i couldn't be happier thanks so much! I had a great dealer who gave me no xxxxxxxx and also a great deal on my Audi i couldn't be happier thanks so much! More

They do the right thing! Ralph Jackson, our sales person, was just great. He took the time to listen to my wife and I and explain everything. A patient man. Ralph Jackson, our sales person, was just great. He took the time to listen to my wife and I and explain everything. A patient man. More

A highly recommended Audi dealership. My car buying experience at Lasher Audi in Elk Grove, CA has been extremely pleasant. This is the second car I purchased from this dealership - I am a My car buying experience at Lasher Audi in Elk Grove, CA has been extremely pleasant. This is the second car I purchased from this dealership - I am a repeat customer because I was happy the first time. At Lasher Audi, they are laid back and you don’t feel pressure. There is no need for intense haggling - a reasonable deal is easy to come by. They are straightforward and polite about their best offer - after all, these prestigious German luxury vehicles are not for people looking for a cheap car. The favorable experiences will continue when you come in for routine maintenance. You get treated like a VIP and the service is highly professional. For me, Audi is a better value than Mercedes or BMW, and every bit the sophisticated performer of these comparable vehicles. More

Ralph Jackson - Great Salesman I just purchased my first Audi. A Q7, Ralph was our salesman. He was very helpful, patient, able to answer all my questions. He really took care o I just purchased my first Audi. A Q7, Ralph was our salesman. He was very helpful, patient, able to answer all my questions. He really took care of us and was always very professional in doing so from our test drive to purchase. I would recommend Ralph to anyone wanting to purchase a Audi at Elk Grove Audi you won't be disappointed. More

Great Salesman Ralph was the most amazing salesman. He was patient, understanding, accommodating and was able to walk me through the purchasing process. I was, howev Ralph was the most amazing salesman. He was patient, understanding, accommodating and was able to walk me through the purchasing process. I was, however, disappointed with the long wait for my paperwork to be processed by the sales manager. I arrived at 6:20 p.m. and left at almost 10:00 p.m. More