Audi El Paso

I had a wonderful experience purchasing a used vehicle. It was stress free and pleasant. Joe and Gus were very thorough and knowledgeable. Joe was able to find me a vehicle that suited me. It was stress free and pleasant. Joe and Gus were very thorough and knowledgeable. Joe was able to find me a vehicle that suited me. More

Great experiences with services dept personnel, great help over. There facilities look amazing!!! Clean facilities help over. There facilities look amazing!!! Clean facilities More

Service is always exceptional! Jennifer went above and beyond the expectations! Always a great experience with the Audi Team! You always feel like family! Jennifer went above and beyond the expectations! Always a great experience with the Audi Team! You always feel like family! More

Paul Sermeno in service department was top notch this morning. Called me ahead of appt to confirm services I needed; (I made the appt on line) Offered me a lyft, (did not need it today) He explained a morning. Called me ahead of appt to confirm services I needed; (I made the appt on line) Offered me a lyft, (did not need it today) He explained all services and recommendations well, we discussed each one and it was a good quick visit. More

Paul in the service department Audi provided me with excellent service! From the greeting when checking my vehicle in and communication during the entire process of getting my Audi serviced.It’s great w excellent service! From the greeting when checking my vehicle in and communication during the entire process of getting my Audi serviced.It’s great when a dealership offers outstanding assistance and makes my experience a positive one. They also have a waiting area fit for for VIPs and amenities galore. More

Outstanding service, professionalism shown by entire team . Very clean appearance and pleasant atmosphere throughout the dealership. . Very clean appearance and pleasant atmosphere throughout the dealership. More

Customer service have always displayed outstanding satisfaction service. I Have always received excellent service since I've owned this vehicle . The employees in the service department are dedicated satisfaction service. I Have always received excellent service since I've owned this vehicle . The employees in the service department are dedicated team members. Thank you Ricky and Ashley. More

They were courteous and the waiting area was clean and comfortable. Got the work done that was needed. comfortable. Got the work done that was needed. More

I called the dealership today to see if they can get me an appointment for my car oil change and without any problems they scheduled me for the same day. The service provider was friendly and helpful. an appointment for my car oil change and without any problems they scheduled me for the same day. The service provider was friendly and helpful. More

The service consultant was great she was friendly and attentive to my needs. I was there for a promotion price but when recommended the additional service. I was told I was not able to use /combine the attentive to my needs. I was there for a promotion price but when recommended the additional service. I was told I was not able to use /combine the discount coupon that was sent to me , which I was confused because the coupon failed to mention no combined discounts as matter of fact all discounts showed on the same flyer I was trying to add wheel alignment but they wouldn’t accept it . But I got my flyer back with rest of discounts and only the spring travel package cut off . Which technically I would just need to make another appointment and get the discounted alignment ? Why not just take care of it since I’m already there ? Also when I picked up the vehicle I was disappointed that there was no wash done ? Not sure if they don’t do it anymore ? I understand it’s a courtesy but I was never told about it on why it wasn’t done or that they were not doing them at the beginning of my service , other than that, great service ! More