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Audi El Paso
El Paso, TX
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Fast and efficient, the staff is very knowledgeable and professionals. Easy to work with and felt welcomed professionals. Easy to work with and felt welcomed More
Service department is exceptional and they explain every detail of routine and out-of-cycle services, with no pressure on recommended services if you elect to decline. The waiting area is sleek and modern w detail of routine and out-of-cycle services, with no pressure on recommended services if you elect to decline. The waiting area is sleek and modern with free wifi, and places to plug your workstation and complete work remotely while you wait. The snack and beverage options are also abundant and satisfying. More
Great service team service advisor jennifer and manager ricky did an outstanding job in helping me fix my car. Definitely Honest and caring team. ricky did an outstanding job in helping me fix my car. Definitely Honest and caring team. More
Drove 150 miles to service appointment, only to be told they couldn’t do that work on Saturday, even though work needed was spelled out in advance and I had said I preferred days other than Saturday. And, they couldn’t do that work on Saturday, even though work needed was spelled out in advance and I had said I preferred days other than Saturday. And, despite my multiple requests, they didn’t check the tire pressure (I have printed evidence). I interacted with 4-5 employees and none of them bothered to introduce themselves. Worst service appointment ever. More
Made appointment to have an oil change service done. Was told my car would be ready in 2 1/2 hours. Took them 5 1/2 hours to have my car ready. No point in scheduling service if you’re waiting “walk in” Was told my car would be ready in 2 1/2 hours. Took them 5 1/2 hours to have my car ready. No point in scheduling service if you’re waiting “walk in” wait time. More
Thomas did a great job contacting my extended insurance company so I could pay only the deductible as well as keeping me informed of the progress on the repairs. company so I could pay only the deductible as well as keeping me informed of the progress on the repairs. More
Audi of El Paso did an increíble job at finding the right fit (i.e. car) for my personality and style. Manny was kind and intentional. Dillon was knowledgeable and engaged. If you’re looking for an Audi I hi fit (i.e. car) for my personality and style. Manny was kind and intentional. Dillon was knowledgeable and engaged. If you’re looking for an Audi I highly recommend Audi if El Paso and these two gentleman. More
Armando was incredible. Made buying s car enjoyable. He made this sale! Will come definitely buy my next car from Armando at Audi Dealership. Made buying s car enjoyable. He made this sale! Will come definitely buy my next car from Armando at Audi Dealership. More