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Audi El Paso

El Paso, TX

4.8
287 Reviews

1444 Airway Blvd.

El Paso, TX

79925

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Showing 287 reviews

December 05, 2024

Thomas the service advisor was great. I wish he was my service advisor in Dallas. More

by Amorris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas
Dec 06, 2024 -

Audi El Paso responded

Hi, we're happy you found our staff to be so supportive during your experience here at Audi El Paso. Please don't hesitate to reach out if there's anything additional we can do for you.

December 03, 2024

Desman was a fantastic salesman who walked us around prior to we finalized a purchase and addressed all of my inquiries. More

by jimmywolters
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Desmin
Dec 20, 2024 -

Audi El Paso responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

November 19, 2024

This was my first time visiting this dealership now that it was separated from the other one on Airways Blvd. I was annoyed that I had an 8:30 am appointment and did not get anyone to even talk to me until More

by Smolinaep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know her name
Nov 21, 2024 -

Audi El Paso responded

Hello, we appreciate you taking the time to leave us this feedback. Please reach out to us at your earliest convenience so we may further assist you in working towards a resolution. Audi El Paso (915) 401-3260

November 16, 2024

Jennifer is outstanding in her attention to detail. All that I have asked her to get done to my vehicle, she gets it done. The service department gives great service. Thank you. More

by mario.artalejo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Roberts
Nov 18, 2024 -

Audi El Paso responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

November 16, 2024

Great Service. Everyone is Friendly and Respectful. Pick up and drop off was fast and easy! More

by ashley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cecilia
Nov 18, 2024 -

Audi El Paso responded

Hello Ashley, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

November 08, 2024

Audi El Paso is new and shiny. Service personnel are knowledgeable and the whole environment is comfortable and welcoming . More

by NeonDoc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Palacio
Nov 11, 2024 -

Audi El Paso responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

November 07, 2024

Service advisor Edgar Arrieta was very very helpful. Ended up choosing a different vehicle at the last minute and he made the changes to make it happen. More

by Enrique Gomez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edgar Arrieta
Nov 09, 2024 -

Audi El Paso responded

Hello Enrique, we're happy you found our staff to be so supportive during your experience here at Audi El Paso. We are always more than happy to assist you if anything else comes up. Take care!

November 06, 2024

Was able to get all services completed in the same day and staff is very pleasant to work with More

by Connorgmurray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer, Ricky
Nov 09, 2024 -

Audi El Paso responded

Hi, we are delighted we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

November 02, 2024

Outstanding customer service. Service advisors and techs are awesome. Facilities are outstanding as well. Definitely going back. More

by felipeb1963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cecilia Guevara
Nov 04, 2024 -

Audi El Paso responded

Hi, reviews like this give us motivation and help us ensure we provide high-quality care. We look forward to your next visit! Take care!

November 02, 2024

My sales rep was amazing! The managers shook my hand and introduced themselves. They were professional and family feel. Great service in and out. More

by Dsport
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gustavo
Nov 04, 2024 -

Audi El Paso responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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