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Audi El Paso

El Paso, TX

Overview
Reviews
Vehicles
4.8
185 Reviews
Call Dealership (888) 434-3750
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1444 Airway Blvd.

El Paso, TX

79925

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Showing 185 reviews

March 13, 2024

Continued amazing great customer service. Carina Apodaca is the best. She goes above and beyond to serve her customers. More

by ReyB7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Sapien
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Mar 15, 2024 -

Audi El Paso responded

Thank you for your glowing review! We're thrilled to hear that Carina Apodaca has provided you with amazing customer service and gone above and beyond to serve you. We'll be sure to pass along your kind words to her. We're here to help!

Helpful
March 07, 2024

Great experience ever! Gus, our salesperson is one of the most kindest individuals. He made us feel comfortable and at ease with our purchase. More

by Dianamtz4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gustavo Garza
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Mar 10, 2024 -

Audi El Paso responded

We're thrilled to hear that you had a great experience and that Gus made you feel comfortable and at ease with your purchase. We appreciate your positive review, and we hope you enjoy your new purchase! Have a wonderful day!

Helpful
February 29, 2024

Professional staff, pleasant environment and the service was superb. Thomas Silva explained everything and answered all my questions. Ashley Barraza is wonderful. More

by GladinaseeSeeglad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Silva, Ashley Barraza
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Mar 03, 2024 -

Audi El Paso responded

We're thrilled to hear that you had a positive experience with our professional staff in a pleasant environment. It's great that Thomas provided superb service, explaining everything and addressing all your questions. Ashley is a wonderful asset to our team. We appreciate your business and look forward to serving you again in the future!

Helpful
February 28, 2024

Unparalleled customer service! They move as a team and it’s evident they care for everyone that walks through their doors! More

by Julia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Desmin, Daniel Casillas
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Mar 02, 2024 -

Audi El Paso responded

It's wonderful to hear that you experienced unparalleled customer service and that our team at the dealership works together to create a caring environment for everyone. Customer care is a crucial aspect of a positive experience. Thank you for choosing our dealership, and we're here to assist you with any future needs you may have! Safe and happy driving!

Helpful
February 28, 2024

Amazing work! ! Professional! Quick! Proficient! Will definitely recommend! Will return when it’s time to purchase another vehicle! More

by Verónica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky
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Mar 02, 2024 -

Audi El Paso responded

We are thrilled to hear that you had an amazing experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

Helpful
February 28, 2024

Greeted me as I drove in. Service agent reviewed my request for service and took vehicle to service immediately. Kept me updated. More

by jim.kimsey
Recommend Dealer
Yes
Employees Worked With
Paul
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Mar 02, 2024 -

Audi El Paso responded

Thank you for the kind words Jim! We are very happy to hear that we were able to provide you with an enjoyable experience!

Helpful
February 27, 2024

In all my years with AUDI, both my Q5 and the company it’s just EXCELLENT! Looking forward to more years. More

by tete.galicia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Ceballos
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Feb 29, 2024 -

Audi El Paso responded

We're delighted to hear about your positive experience with Audi and your Q5! Audi strives to provide excellent service and satisfaction to its customers, and it's great to know that you've had a positive and enjoyable experience over the years. We appreciate your loyalty, and here's to many more years of driving enjoyment with Audi! Safe travels!

Helpful
February 26, 2024

I was assisted by Ms. Jennifer at service. Upon arriving at Audi El Paso she was immediately available to help. She was extremely knowledgeable and demonstrated superb cus More

by veronicalujan2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer
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Mar 02, 2024 -

Audi El Paso responded

Thank you for sharing your positive experience with Ms. Jennifer at Audi El Paso's service department. It's great to hear that she provided excellent customer service and kept you informed throughout the servicing of your vehicle. We appreciate your feedback!

Helpful
February 26, 2024

Paul in the service dept. is awesome, he’s honest and very helpful. I request him every time I go in More

by zippers.cinder.0p
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul, service dept
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Feb 27, 2024 -

Audi El Paso responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

Helpful
February 25, 2024

Great service, very satisfied and definitely would recommend . Will be going back to keep serving my Audi More

by Nancy Rivera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Sermano
Report | Print
Feb 27, 2024 -

Audi El Paso responded

Thank you for the kind words Nancy! We are very happy to hear that we were able to provide you with an enjoyable experience!

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