
Audi El Paso
El Paso, TX
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This was my first time visiting this dealership now that it was separated from the other one on Airways Blvd. I was annoyed that I had an 8:30 am appointment and did not get anyone to even talk to me until it was separated from the other one on Airways Blvd. I was annoyed that I had an 8:30 am appointment and did not get anyone to even talk to me until 9:30 am. I understand that it was busy but someone should have let me know that so then I could have scheduled for later or another day. The girls at the front of the dealership we not friendly at all. The young lady who helped me apologized for the wait. She was the only person who was friendly my entire visit. I was there for 5 hours for an oil change and the car air filter change. More
Jennifer is outstanding in her attention to detail. All that I have asked her to get done to my vehicle, she gets it done. The service department gives great service. Thank you. All that I have asked her to get done to my vehicle, she gets it done. The service department gives great service. Thank you. More
Service advisor Edgar Arrieta was very very helpful. Ended up choosing a different vehicle at the last minute and he made the changes to make it happen. Ended up choosing a different vehicle at the last minute and he made the changes to make it happen. More
Outstanding customer service. Service advisors and techs are awesome. Facilities are outstanding as well. Definitely going back. Service advisors and techs are awesome. Facilities are outstanding as well. Definitely going back. More
My sales rep was amazing! The managers shook my hand and introduced themselves. They were professional and family feel. Great service in and out. The managers shook my hand and introduced themselves. They were professional and family feel. Great service in and out. More