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Audi El Paso

El Paso, TX

Overview
Reviews
Vehicles
4.8
248 Reviews
Call Dealership (888) 434-3750
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1444 Airway Blvd.

El Paso, TX

79925

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Showing 248 reviews

August 17, 2024

Manny our salesman at the dealership was very helpful, honest and patient. The dealership staff are all ready to help. More

by avila0722
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manny
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Aug 18, 2024 -

Audi El Paso responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

August 10, 2024

Made appointment to have an oil change service done. Was told my car would be ready in 2 1/2 hours. Took them 5 1/2 hours to have my car ready. No point in scheduling service if you’re waiting “walk in” More

by Ceaserlio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Dept.
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Aug 12, 2024 -

Audi El Paso responded

Thank you for bringing this to my attention. I apologize for this negative experience you had with us. I would like an opportunity to fix this and to earn your business, please contact me at jnegrete@Group1Auto.com. I look forward to speaking with you. Jose Negrete, General Manager

August 08, 2024

Thomas did a great job contacting my extended insurance company so I could pay only the deductible as well as keeping me informed of the progress on the repairs. More

by paco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas on Service Audi
Report | Print
Aug 10, 2024 -

Audi El Paso responded

Hi, we're happy you found our staff to be so supportive during your experience here at Audi El Paso. We hope you have a great day!

July 28, 2024

Audi of El Paso did an increíble job at finding the right fit (i.e. car) for my personality and style. Manny was kind and intentional. Dillon was knowledgeable and engaged. If you’re looking for an Audi I hi More

by Shannon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manny and Dillon
Report | Print
Jul 30, 2024 -

Audi El Paso responded

Hi Shannon, it's experiences like yours that really keep us motivated! Please don't hesitate to reach out if there's anything additional we can do for you.

July 25, 2024

Armando was incredible. Made buying s car enjoyable. He made this sale! Will come definitely buy my next car from Armando at Audi Dealership. More

by Ittay Moreno
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Armando
Report | Print
Jul 26, 2024 -

Audi El Paso responded

Hi, we're happy you found our staff to be so supportive during your experience here at Audi El Paso. Please don't hesitate to reach out if there's anything additional we can do for you.

July 17, 2024

Found the way to get to the financing I needed. Took care of details on the car. More

by gamboa8917
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edgar , Alonso Perez
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Jul 19, 2024 -

Audi El Paso responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

July 17, 2024

Awesome car dealership. Awesome personal that works there. Loves the Audi dealership. Thank you All More

by flores3562
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terrance Tyson , Jessica Palacio, Daniel Casillas, Alonso Perez, Joe Negrete, Joe Proctor, Andrew Lopez, Randy Quesada, group1auto group1auto
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Jul 19, 2024 -

Audi El Paso responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

July 15, 2024

It has excellent customer service and great communication with customers and attentive to customer needs More

by btalamantes1102
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
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Jul 17, 2024 -

Audi El Paso responded

Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 14, 2024

Thomas did a great job. Mechanics need to give service reps better estimates of how long job will take. More

by chuckeh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas
Report | Print
Jul 15, 2024 -

Audi El Paso responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

July 13, 2024

Very courteos service by service writer. Service has always been great at El Paso Audi More

by james griego
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas
Report | Print
Jul 14, 2024 -

Audi El Paso responded

Hi, thank you so much for the positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!

Jul 14, 2024 -

james griego responded

Great Visit

Jul 14, 2024 -

james griego responded

Great 👍

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