Audi El Paso

Everything was pretty awesome and the service is 5 stars. All the services were done and explained. All the services were done and explained. More

Service personnel were kind and knowledgeable. The waiting room was clean and well stocked with snacks and drinks. Very welcoming experience The waiting room was clean and well stocked with snacks and drinks. Very welcoming experience More

ceci and team were solid and they deserve a ton. I will be back in a few months I will be back in a few months More

Friendly staff but waiting over 4 hours just for an oil change is a bit ridiculous especially when you have an appointment. change is a bit ridiculous especially when you have an appointment. More

Great people, great service! !! I would definitely recommend this Audi dealer ship to friends and family! !! I would definitely recommend this Audi dealer ship to friends and family! More

Audi's customer service has a way of making you feel truly valued, not just as a customer but as part of their family. From the moment you walk through the doors, there’s a sense that they care about mo truly valued, not just as a customer but as part of their family. From the moment you walk through the doors, there’s a sense that they care about more than just selling a car—they care about your experience, your needs, and making sure every aspect of your journey with Audi is smooth and enjoyable. The staff is attentive and always ready to listen. Whether it's your first visit or a regular service appointment, the level of care stays the same—always warm, professional, and dedicated. What really stands out is how they handle the small details. The way they follow up after service, and make sure any concerns are promptly addressed—it’s clear that customer satisfaction isn’t just a goal, it’s at the heart of everything they do. Driven by true leaders, a special thanks to Joe Negrete, Thomas and staff. More

Very friendly and responsive to my needs. Arranging service was fast, easy and done quickly. Arranging service was fast, easy and done quickly. More

AUDI El Paso has exceeded all my expectations of an auto dealership. They have established a great process. Their service advisors are true professionals!!! Thx Audi dealership. They have established a great process. Their service advisors are true professionals!!! Thx Audi More

Corinna (spelling) was very helpful in getting my recall taken care of quickly. And also helped me with transportation. For this I give a 5. I give an overall of 4 because in the past I’ve felt some suggest taken care of quickly. And also helped me with transportation. For this I give a 5. I give an overall of 4 because in the past I’ve felt some suggested repairs were necessary and costly. I love my Audi. Thanks for taken care of her. More

Ricky, Sonia, and Ashley are the best in town in customer service. They coordinate my vehicle repair seamlessly service. They coordinate my vehicle repair seamlessly More