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Audi El Paso

El Paso, TX

4.8
263 Reviews

1444 Airway Blvd.

El Paso, TX

79925

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Showing 263 reviews

January 09, 2025

I expected Audi service which I taught was a teer above a lot of other dealerships I own Chevy, BMW , ford and Infinity which have given me better service, I had to call in to see if my vehicle had been serv More

by glassmasters10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Casa dra
Jan 11, 2025 -

Audi El Paso responded

We apologize for the inconvenience caused by your recent service experience. We strive to provide exceptional service to all our customers, and it’s clear that we fell short in this instance. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Joe Negrete General Manager Audi El Paso Tel. 915 401 3267 jnegrete@group1auto.com

January 06, 2025

Our sales rep Nick Barraza was very professional, knowledgeable and has a pleasant personality to deal with. More

by Tepic123
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nick Barraza
Jan 06, 2025 -

Audi El Paso responded

Hi, thank you for your kind review; we are happy to pass along your comments to Nick here at Audi El Paso! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 05, 2025

Very friendly and courteous. Armando was very informative and helpful. I didn't feel pushed by a hard sell mentality. It was a very pleasant experience and will certainly return More

by sjfolkner
Recommend Dealer
Yes
Employees Worked With
Armando -sales department
Jan 06, 2025 -

Audi El Paso responded

Hi, we're happy you found Armando to be so supportive during your experience here at Audi El Paso. Please let us know if there is anything else we can do for you; we are more than happy to help!

December 24, 2024

I took my car to the dealership for service. I received great customer service from my service representative. She was very attentive and courteous! More

by annafuentes2007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Dec 25, 2024 -

Audi El Paso responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

December 18, 2024

Dealership was very neat and clean. The staff was super friendly and attentive. I highly recommend this dealer. More

by cesarrjarajr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Dec 20, 2024 -

Audi El Paso responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

December 11, 2024

Service department was accommodating. Had issues with the extended warranty but sevice was patient with them and finally had repairs completed More

by bruce_friedman
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Dec 13, 2024 -

Audi El Paso responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Audi El Paso! If you have any further questions, please give us a call. We're always happy to help!

December 05, 2024

Thomas the service advisor was great. I wish he was my service advisor in Dallas. More

by Amorris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas
Dec 06, 2024 -

Audi El Paso responded

Hi, we're happy you found our staff to be so supportive during your experience here at Audi El Paso. Please don't hesitate to reach out if there's anything additional we can do for you.

December 03, 2024

Desman was a fantastic salesman who walked us around prior to we finalized a purchase and addressed all of my inquiries. More

by jimmywolters
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Desmin
Dec 20, 2024 -

Audi El Paso responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

November 19, 2024

This was my first time visiting this dealership now that it was separated from the other one on Airways Blvd. I was annoyed that I had an 8:30 am appointment and did not get anyone to even talk to me until More

by Smolinaep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know her name
Nov 21, 2024 -

Audi El Paso responded

Hello, we appreciate you taking the time to leave us this feedback. Please reach out to us at your earliest convenience so we may further assist you in working towards a resolution. Audi El Paso (915) 401-3260

November 16, 2024

Jennifer is outstanding in her attention to detail. All that I have asked her to get done to my vehicle, she gets it done. The service department gives great service. Thank you. More

by mario.artalejo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Roberts
Nov 18, 2024 -

Audi El Paso responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.