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Audi El Paso

El Paso, TX

4.8
285 Reviews

1444 Airway Blvd.

El Paso, TX

79925

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Showing 285 reviews

March 16, 2025

Excellent customer service. He explained clearly every service needed and worked with me setting up a plan to fit my budget. Service was Faster then expected More

by Cristy Tavera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Ceballos
Mar 19, 2025 -

Audi El Paso responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

March 15, 2025

No issues. Great service as usual. Thomas was great and always provides a great customer experience!! More

by Javlinda87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas
Mar 18, 2025 -

Audi El Paso responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

March 15, 2025

David, Gustavo, and Desmond made the car buying process painless. I am a multiple car buyer and am very pleased with the sales and service staff . More

by Rich
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
group1auto group1auto
Mar 18, 2025 -

Audi El Paso responded

Hi, we're glad you had such a wonderful experience with us! We hope to see you soon!

March 15, 2025

No issues. They took care of me promptly and held my vehicle until I was able to pick it up. Thomas was great!! More

by Javlinda87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Mar 18, 2025 -

Audi El Paso responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

March 14, 2025

Great service from end to end. My experience once the best in any dealership. Good service and efficient to get my new unit. More

by Israel Luna
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Armando Hernandez
Mar 16, 2025 -

Audi El Paso responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

March 07, 2025

Always great service, very detailed and professional! Quick responses and service was fast. Thanks to Jennifer in the service department! More

by Mike G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Mar 09, 2025 -

Audi El Paso responded

Hi Mike , thanks for your praise and kind comments about Jennifer. We are always more than happy to assist you if anything else comes up. Take care!

March 06, 2025

I have always brought my q7 here for service. Service advisors are knowledgeable and provide a complete breakdown of inspections. More

by Rails55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel lahera
Mar 09, 2025 -

Audi El Paso responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 05, 2025

From the beginning to the end the way I was treated was amazing. The service adviser was amazing keeping me updated and making recommendations More

by Usar08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky
Mar 09, 2025 -

Audi El Paso responded

Hello, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

March 02, 2025

I appreciate the thorough explanation and service, my car is working great and all oil leaks are fully repaired. More

by Jorge Soltero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carina Apodaca,
Mar 06, 2025 -

Audi El Paso responded

Hello Jorge, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 01, 2025

It was a great costumer service. Very Transparent on what my vehicle needed. Love the video report on the service been done. More

by ghernan3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Roberts
Mar 03, 2025 -

Audi El Paso responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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