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Audi El Paso

El Paso, TX

Overview
Reviews
Vehicles
4.8
263 Reviews
Call Dealership (888) 434-3750
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1444 Airway Blvd.

El Paso, TX

79925

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Showing 263 reviews

March 28, 2024

As a former employee the only technicians you should trust with your Audi or any car you bring there are Robert Harris, Adam Cole, and Ryan Cowen, and Erin Quinones. The others are hacks and wont instal More

by Randomdude
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Omar Soto and his two year son sitting on his toolbox
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Apr 03, 2024 -

Audi El Paso responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Apr 19, 2024 -

Audi El Paso responded

Thank you for bringing this to my attention. I apologize that your recent experience was unpleasant I would like an opportunity to address your concerns and to earn your business, please contact me. I look forward to speaking with you. Joe Negrete General Manager jnegrete@group1auto.com

March 27, 2024

We are so thankful and appreciative the great service we received from Audi El Paso . I want to congratulate Ricky Enriquez for his excellent service and work . Thankyou More

by Mags_gut
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky Enríquez from service
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Apr 03, 2024 -

Audi El Paso responded

You're welcome! We are glad to hear that you had a great experience with Audi El Paso and that Ricky provided you with excellent service. We appreciate your feedback and your business!

March 26, 2024

Paul seriously is the best dude at this dealership. my longtime car troubles were fixed within 24 hours after two years of struggles! More

by gabitheard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Sermeno
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Apr 03, 2024 -

Audi El Paso responded

It's fantastic to hear that you had a great experience and that Paul provided the best assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

March 21, 2024

Really good experience especially my salesman Edgar help me with all my needs and to fit the right car in my budget. Highly recommend More

by foxfox0072
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edgar Arrieta, group1auto group1auto
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Mar 23, 2024 -

Audi El Paso responded

We're glad to hear that Edgar provided you with a great experience and helped you find the right car within your budget. Thank you for recommending us!

March 19, 2024

Friendly staff that always goes the extra mile for me, have never disappointed my requests More

by olysan227
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul & Sonia
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Mar 20, 2024 -

Audi El Paso responded

We are thrilled to hear that you had a friendly experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 18, 2024

Desmin was very nice and made us feel very welcomed. And introduced me to the department where I needed to go and answered any other questions I had. Ricky then helped me with my vehicle and was very co More

by Abe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricky , Desmin, Daniel Casillas
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Mar 22, 2024 -

Audi El Paso responded

Thank you for sharing your experience with us! We're thrilled to hear that Desmin and Ricky provided you with excellent service and made sure you felt welcomed and informed during your visit. We appreciate your business and look forward to serving you again in the future!

March 14, 2024

Des and Nick were super nice and helpful. Very good customer service and communication. Great assets to the company More

by VanRom
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Des and Nick
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Mar 15, 2024 -

Audi El Paso responded

It's fantastic to hear that you had a great experience and that Des and Nick provided helpful assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 13, 2024

Continued amazing great customer service. Carina Apodaca is the best. She goes above and beyond to serve her customers. More

by ReyB7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Sapien
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Mar 15, 2024 -

Audi El Paso responded

Thank you for your glowing review! We're thrilled to hear that Carina Apodaca has provided you with amazing customer service and gone above and beyond to serve you. We'll be sure to pass along your kind words to her. We're here to help!

March 13, 2024

Carina is always my go-to. She’s always communicating with me and Service to ensure everything I need gets done for that visit. More

by AnaIrisHernandez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carina Apodaca
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Mar 15, 2024 -

Audi El Paso responded

It's wonderful to hear that Carina is your go-to person for your automotive needs! Communication and ensuring that everything you need gets done during your visit are top priorities for us, and we're glad Carina consistently delivers on that front. Your satisfaction is important to us, and we appreciate your loyalty. We look forward to serving you again in the future!

March 07, 2024

Great experience ever! Gus, our salesperson is one of the most kindest individuals. He made us feel comfortable and at ease with our purchase. More

by Dianamtz4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gustavo Garza
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Mar 10, 2024 -

Audi El Paso responded

We're thrilled to hear that you had a great experience and that Gus made you feel comfortable and at ease with your purchase. We appreciate your positive review, and we hope you enjoy your new purchase! Have a wonderful day!

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