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Audi El Paso

El Paso, TX

4.8
249 Reviews

1444 Airway Blvd.

El Paso, TX

79925

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Showing 249 reviews

March 19, 2024

Friendly staff that always goes the extra mile for me, have never disappointed my requests More

by olysan227
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul & Sonia
Mar 20, 2024 -

Audi El Paso responded

We are thrilled to hear that you had a friendly experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 18, 2024

Desmin was very nice and made us feel very welcomed. And introduced me to the department where I needed to go and answered any other questions I had. Ricky then helped me with my vehicle and was very co More

by Abe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricky , Desmin, Daniel Casillas
Mar 22, 2024 -

Audi El Paso responded

Thank you for sharing your experience with us! We're thrilled to hear that Desmin and Ricky provided you with excellent service and made sure you felt welcomed and informed during your visit. We appreciate your business and look forward to serving you again in the future!

March 14, 2024

Des and Nick were super nice and helpful. Very good customer service and communication. Great assets to the company More

by VanRom
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Des and Nick
Mar 15, 2024 -

Audi El Paso responded

It's fantastic to hear that you had a great experience and that Des and Nick provided helpful assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 13, 2024

Continued amazing great customer service. Carina Apodaca is the best. She goes above and beyond to serve her customers. More

by ReyB7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Sapien
Mar 15, 2024 -

Audi El Paso responded

Thank you for your glowing review! We're thrilled to hear that Carina Apodaca has provided you with amazing customer service and gone above and beyond to serve you. We'll be sure to pass along your kind words to her. We're here to help!

March 13, 2024

Carina is always my go-to. She’s always communicating with me and Service to ensure everything I need gets done for that visit. More

by AnaIrisHernandez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carina Apodaca
Mar 15, 2024 -

Audi El Paso responded

It's wonderful to hear that Carina is your go-to person for your automotive needs! Communication and ensuring that everything you need gets done during your visit are top priorities for us, and we're glad Carina consistently delivers on that front. Your satisfaction is important to us, and we appreciate your loyalty. We look forward to serving you again in the future!

March 07, 2024

Great experience ever! Gus, our salesperson is one of the most kindest individuals. He made us feel comfortable and at ease with our purchase. More

by Dianamtz4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gustavo Garza
Mar 10, 2024 -

Audi El Paso responded

We're thrilled to hear that you had a great experience and that Gus made you feel comfortable and at ease with your purchase. We appreciate your positive review, and we hope you enjoy your new purchase! Have a wonderful day!

March 01, 2024

Professional staff, pleasant environment and the service was superb. Thomas Silva explained everything and answered all my questions. Ashley Barraza is wonderful. More

by GladinaseeSeeglad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Silva, Ashley Barraza
Mar 03, 2024 -

Audi El Paso responded

We're thrilled to hear that you had a positive experience with our professional staff in a pleasant environment. It's great that Thomas provided superb service, explaining everything and addressing all your questions. Ashley is a wonderful asset to our team. We appreciate your business and look forward to serving you again in the future!

February 28, 2024

Unparalleled customer service! They move as a team and it’s evident they care for everyone that walks through their doors! More

by Julia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Desmin, Daniel Casillas
Mar 02, 2024 -

Audi El Paso responded

It's wonderful to hear that you experienced unparalleled customer service and that our team at the dealership works together to create a caring environment for everyone. Customer care is a crucial aspect of a positive experience. Thank you for choosing our dealership, and we're here to assist you with any future needs you may have! Safe and happy driving!

February 28, 2024

Amazing work! ! Professional! Quick! Proficient! Will definitely recommend! Will return when it’s time to purchase another vehicle! More

by Verónica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky
Mar 02, 2024 -

Audi El Paso responded

We are thrilled to hear that you had an amazing experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

February 28, 2024

Greeted me as I drove in. Service agent reviewed my request for service and took vehicle to service immediately. Kept me updated. More

by jim.kimsey
Recommend Dealer
Yes
Employees Worked With
Paul
Mar 02, 2024 -

Audi El Paso responded

Thank you for the kind words Jim! We are very happy to hear that we were able to provide you with an enjoyable experience!

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