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Audi Dominion
San Antonio, TX
458 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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458 Reviews of Audi Dominion
April 08, 2023
Awesome customer service! They have Ashley for services. She is very kind and helpful! Chris and Evans at Sales are the dream team! They helped me get exactly what I wanted. They have Ashley for services. She is very kind and helpful! Chris and Evans at Sales are the dream team! They helped me get exactly what I wanted. Fabiola at Finance is very thorough and resourceful. They are 10 out a 10! Absolutely will recommend this dealership!!! More
by Maria
Employees Worked With
Chris
April 07, 2023
Very fast and detailed service. Great dealership! Adam was the service advisor and he is very knowledgeable. Adam even gave me a great tip for lunch. Great dealership! Adam was the service advisor and he is very knowledgeable. Adam even gave me a great tip for lunch. More
by JJ
Employees Worked With
Tevin in sales to show me new car and adam in service
January 18, 2023
Dropped off my 2021 Audi eTron for repairs on 11. 11.22 - still waiting and it's now 01.18.23. No update unless called... got better when I complained but went back to not updating unless I call. Ca 11.22 - still waiting and it's now 01.18.23. No update unless called... got better when I complained but went back to not updating unless I call. Car is under warranty, but no one is prepared to repair it in the US, in middle of 1.5 million people city. Reasoning is, waiting for parts from Germany to be transported by boat. More
by eTron Owner
Employees Worked With
Kyle Evans
January 07, 2023
Hands down, service advisor, Steven Sanchez, was amazing from start to finish. He saw my challenges when I walked in the door and without me having to talk through my needs, took over scheduling my service, from start to finish. He saw my challenges when I walked in the door and without me having to talk through my needs, took over scheduling my service, quick on follow up time, setting me up with concierge services (didn't even know they existed!), and was exceptional in his follow up communications even after my services were completed. Highly recommend Audi Dominion because of him. More
by sunraystories
Employees Worked With
Steve Sanchez, Rick Cavender, Terry McCarns, Ariel Esparza, Mojda Abdulrashid, Brandon Price, Josh Hoffart
January 06, 2023
Paul was my sales associate. He did an excellent job showing the selection of cars and was fully knowledgeable in all the details of each car. He went out of his role to make sur He did an excellent job showing the selection of cars and was fully knowledgeable in all the details of each car. He went out of his role to make sure I was satisfied. The next time I buy an Audi I'll make sure I seek out Paul to help me purchase my new car. Thank you Paul More
by John Olsen
Employees Worked With
paul
December 19, 2022
Bought a RS EtronGT from Audi Dominion. Ariel was my very professional rep. The experience was pleasant and well handled.and I highly recommend both the rep and Audi Dominion. Ariel was my very professional rep. The experience was pleasant and well handled.and I highly recommend both the rep and Audi Dominion. More
by Wmstrawn
Employees Worked With
Doug the trainer , Ariel Esparza
November 30, 2022
Bought a used Porsche from John at their dealership On 11/8/22. Wasn’t there to deliver the car to me in person and I flew down from Dallas to buy. Car was promised to be detailed and ready to go when I g 11/8/22. Wasn’t there to deliver the car to me in person and I flew down from Dallas to buy. Car was promised to be detailed and ready to go when I got there. An hour and a half later it was still dirty, no tag on it and I had to hear the finance manager David’s sales pitch on everything I needed to buy on top of the car even though I explicitly told him I was in a hurry to drive back to Dallas and I did not want to buy anything nor hear his pitches. Three plus weeks later I don’t have tags or the title on a $67k vehicle I paid cash for. Again I paid cash for the car! I’ve had to bug the sales rep who sold me the car and he doesn’t seem to care and no sense of urgency. Service and follow up from the sales rep and management are horrendous. I would not buy a car from them ever again! More
by sheada74
Employees Worked With
John in sales David in Finance , Rick Cavender, Ariel Esparza
October 19, 2022
JB was the best service advisor. He was very helpful and understanding since I’m having a horrible experience with my original dealership. I would definitely recommend this dealershi He was very helpful and understanding since I’m having a horrible experience with my original dealership. I would definitely recommend this dealerships service department! More
by Solism38
Employees Worked With
JB Gates
