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Audi Devon - Service Center

Devon, PA

4.8
1,670 Reviews

1,670 Reviews of Audi Devon - Service Center

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May 03, 2021

Service was very good. Only wish I would have received an earlier call about the time when service was going to be completed. Otherwise great job as always. More

by TJBPA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service team
May 04, 2021 -

Audi Devon responded

Thank you for this feedback! We are always looking for ways to improve the customer experience, and we will be sure to keep this suggestion in mind moving forward. We are happy to hear that you had a successful time working with us and hope to see you back at Audi Devon next time!

April 29, 2021

Excellent experience from start to finish. Professional staff and clean facility. i clearly understood the work being performed and enjoyed my comfortable stay while waiting for my vehicle. More

by OSTAS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Haddad
Apr 30, 2021 -

Audi Devon responded

This is exactly the feedback we hope to see! Thank you so much for visiting us at Audi Devon for your auto service needs. We are delighted to know that you're a satisfied customer and wish you safe driving.

April 28, 2021

The service was excellent!They were prompt and always The service was excellent! They were prompt and always offered a loaner if I needed it. The car was returned and was washed as well! Thanks for a g More

by NANCY.PLAUT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jeff Haddad
Apr 28, 2021 -

Audi Devon responded

Thank you for the great review, Nancy! We are proud to have earned your support and happy to hear that you had such a successful experience working with the Audi Devon team. Drive safely, and we hope to see you again down the road!

April 27, 2021

Great and speedy service, The loan car was ready to go as i handed my keys in. Could have not asked for a better turn around time as well. More

by smital247
Customer Service
Recommend Dealer
Yes
Employees Worked With
Anthony Sam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2021 -

Audi Devon responded

It was our pleasure to assist you with efficient, top-notch service! Thank you for choosing Audi Devon, and for taking the time to review us. Drive safely!

April 23, 2021

Service is always prompt and courteous. Service representatives fully explain work need and completed. Customer areas are clean with premium coffee and bottled water available. More

by Dan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't recall in service
Apr 23, 2021 -

Audi Devon responded

Dan - What wonderful feedback! Thank you for posting a review about our service department and facilities. We are grateful to have you as an Audi Devon customer.

April 21, 2021

Work was completed in a timely fashion, the team was very professional and the facility was very clean. Thank you too for the complementary snack bar. More

by Deb R
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Louangphom
Apr 21, 2021 -

Audi Devon responded

Deb, there is nothing better than hearing from a happy customer! Thank you for choosing Audi Devon for your service needs. Hope to see you next time!

April 21, 2021

Audi has asked for my feedback several times, but no return call from the dealership, no follow up when was was requested on a previous survey. So my only option is to rate this survey as unacceptable w More

by MARIECOLLINS703
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Andre in service
May 05, 2021 -

Audi Devon responded

Marie - We strive to deliver efficient and communicative service, and it is never our intention to inconvenience our guests. I apologize for any trouble you have had getting in contact with my team and would appreciate another chance to speak with you to see if there is anything I can do to assist you. I will search for your contact information, but in the meantime, please do not hesitate to give me a call. Thank you, Lee Erfer - Service Manager & Fixed Operations Director - (610) 254-2834

April 20, 2021

Andre, Joe (the service mgr), and the tech, these guys took excellent car of me and my Q7. They diagnosed and solved a difficult to pinpoint issue. Super satisfied! Great job by the whole team. More

by b_sladky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andre Barnett, Joe Kranz
Apr 20, 2021 -

Audi Devon responded

Thank you for trusting us with your Audi Q7! We are delighted to hear that Andre, Joe, and our team could resolve your concerns and we appreciate your positive feedback. If any future issues arise, Audi Devon will be here to help.

April 20, 2021

Audi Devon consistently provides high quality service. From the moment you pull your car in the building, you are confident that you are in good hands. More

by KATHYFRIEL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
Apr 20, 2021 -

Audi Devon responded

We couldn't have asked for a better endorsement, Kathy! We're so lucky to have you as an Audi Devon customer - thank you for trusting us with all your service needs!

April 20, 2021

I have been a customer of Audi Devon for several years. The staff is always professional, knowledgeable and pleasant. The service staff go out of their way to make sure my experience is always first rate. More

by PMF506
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andre
Apr 20, 2021 -

Audi Devon responded

We are so grateful for your years of business! It is gratifying to know that you are always so well taken care of by our team, and we look forward to your next visit. Thank you from all of us at Audi Devon!

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