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Audi Devon - Service Center

Devon, PA

4.8
1,670 Reviews

1,670 Reviews of Audi Devon - Service Center

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June 14, 2021

Went to the dealer for a transmission oil change. The dealer replaced with old oil and I had to return to the dealer. Very inconvenient More

by danielhuang95
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
William finn
Jul 28, 2021 -

Audi Devon responded

Daniel - This doesn't sound like the knowledgeable and accommodating service we pride ourselves on here, and I'm disappointed to see this review. I would like to speak with you directly about what happened and see what we can do to make this right. Please don't hesitate to give me a call. Thank you, Lee Erfer - Service Manager & Fixed Operations Director - (610) 254-2834

June 13, 2021

Excellent and efficient. My service representative was warm, receptive, and contacted me as soon as my state inspection. I loved the video my technician sent. It was cool. More

by WILLKRIS4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department
Jun 14, 2021 -

Audi Devon responded

Thank you for trusting Audi Devon with your vehicle! We look forward to your next visit!

June 13, 2021

Initial experience with them. First class service. People are great to work with and very attentive to your needs. The facility itself is also very nice. More

by john.men
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Smith
Jun 14, 2021 -

Audi Devon responded

Hi John - Thank you for the wonderful feedback about our service and facilities! We look forward to assisting you again at Audi Devon.

June 13, 2021

Devon Audi is top notch! The Service team took excellent care of my vehicle. I came in for a State Inspection and decided to wait instead of requesting a loaner. The restroom was immaculate and the compli More

by MMELVIN95
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andre Barnett
Jun 14, 2021 -

Audi Devon responded

What a great review! We are happy to hear that your inspection visit went smoothly and truly appreciate the excellent feedback about our facilities. Thank you for choosing Audi Devon!

June 12, 2021

The dealership was clean and the visit process was efficient. The people were courteous and knew what they were doing. Overall it was a nice experience. More

by titijohnbr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andre Barnett
Jun 14, 2021 -

Audi Devon responded

Thank you for taking the time to leave us a review! It was our pleasure to assist you here at Audi Devon, and we will certainly let our team know that you appreciate their help. We look forward to your next visit!

June 10, 2021

First experience with them - very positive -very First experience with them - very positive - very accommodating on scheduling Great photos of work to be done Done on time with extra work done no More

by CANDIACB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
don't remember
Jun 10, 2021 -

Audi Devon responded

Thank you for taking the time to review us! We are thrilled to hear that you had such a successful experience working with the Audi Devon team. Drive safely, and we hope to see you again down the road!

June 10, 2021

Service Department was excellent. I called to replace a damaged run flat tire, dropped care off at 9am picked up by noon same day. Price was slightly higher (~$20) than other tire shops but tire was in sto More

by DC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William
Jun 10, 2021 -

Audi Devon responded

Thanks for trusting Audi Devon with your business. We're so happy to hear that our team continues to provide you with great service!

June 08, 2021

Excellent service. I appreciate all of the effort and promptness. I appreciated the video explaining the repair that was needed. Helps to know what you are paying for. More

by Triester
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John in service
Jun 08, 2021 -

Audi Devon responded

Thank you for sharing this feedback! We are happy to hear that the video update was helpful to you. All of us at Audi Devon are grateful for your business and hope to see you down the road!

June 08, 2021

The service dept. is excellent. They communicate well and and will work with you on making sure which repairs are absolutely necessary. I give them an A++ More

by FEROZ.R.AHMED
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andre
Jun 08, 2021 -

Audi Devon responded

Your feedback makes our day! Thank you for trusting Audi Devon with your business and your vehicle. We are lucky to have you as a customer and we look forward to welcoming you back next time!

June 07, 2021

Service dept. is excellent. Excellent communication. Accurate information. Work completed when promised. [But I realized after I got home that the papers I was given did not include the "Complimentary M More

by JACORRODI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Laws
Jun 08, 2021 -

Audi Devon responded

We're delighted to hear you had a pleasant service experience with us and apologize that we didn't send you home with an inspection form. Would you give me a call when time permits so I can help get that to you? Thank you, Lee Erfer - Service Manager & Fixed Operations Director - (610) 254-2834

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