Back

Audi Devon - Service Center

Devon, PA

4.8
1,670 Reviews

1,670 Reviews of Audi Devon - Service Center

Sort by
December 27, 2021

Original estimate was over $2000 and the technician found a way to reduce the cost by replacing the sensor and saving the exhaust pipes. This is very appreciated as i have had other repair shops propose unne More

by JROSKOS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Technitiona
Dec 28, 2021 -

Audi Devon responded

Thank you for taking the time to review us! We want the most for our guests, and it is wonderful to hear that this was reflected in your time working with the Audi Devon team. Drive safely, and we hope to see you back again down the road!

December 22, 2021

good pricing, quick service, professional service writer. I would prefer if the staff wore masks but other than that had a good experience and will come back. More

by mtabbonizio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Curry
Dec 23, 2021 -

Audi Devon responded

It's great to hear that your service experience went so well. Thank you for the wonderful feedback and we hope to see you at Audi Devon again down the road. Safe travels!

December 22, 2021

Unfortunately, I did not have a good experience this time around. My original appointment was cancelled at the last minute. The next available date was 2 weeks away. I brought the car at 8:30 AM and was t More

by JORGE.GREEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Alan Cogbill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2022 -

Audi Devon responded

Jorge, I am disappointed to hear that you had this frustrating visit. We strive to create a more seamless experience than this, and I regret that our team dropped the ball with our communication. We certainly hope to be more clear in communicating the car's progress, so it's upsetting that we let you down. I will share this feedback with our team in order to continue improving. If we can do anything else for you, let us know. Best, Lee Erfer - Service Manager & Fixed Operations Director - (610) 254-2834

December 21, 2021

Simple. Efficient. Great customer service. I have always had a great experience with this location and I am very happy with the service. Thanks More

by travismk7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leo J. Sam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Kopervos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Weisser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Demery Hanna
Dec 21, 2021 -

Audi Devon responded

Thank you for the great review, Travis! We appreciate your support and are happy to hear that you had such a successful service experience working with the Audi Devon team. Drive safely, and we hope to see you back again down the road!

December 21, 2021

The best Customer Service and maintenance team. You will not want to go anywhere else after your experience at Audi Devon. More

by GAVILA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael in Service
Dec 21, 2021 -

Audi Devon responded

What a fantastic review! Thank you for supporting Audi Devon and our team. It was a pleasure to provide you with five-star service, and we hope we get the opportunity to do it again in the future!

December 21, 2021

Always reliable. They give me great advice and allow me to decide what gets done. Labor rates and time to complete some services seem a bit high, but a courtesy loaner certainly makes up for it More

by FRANK.JAKIELA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Dept.
Dec 22, 2021 -

Audi Devon responded

Frank, it's excellent to hear that you know you can always rely on Audi Devon for expert automotive advice and personalized care. We're always happy to accommodate you whenever we have the chance, and we'll be here ready to lend a hand whenever you need us next!

December 20, 2021

Audi Devon service team is excellent overall. I would not go anywhere else with my cars. More

by TMEY400
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan Cogbill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2021 -

Audi Devon responded

Thank you for the great review! We appreciate your support and are happy to hear that you are so confident in the Audi Devon team to get the job done. Drive safely, and we hope to see you back again down the road!

December 19, 2021

Just moved to this area and this was my first time for service at Audi Devon. Very impressed and pleased with the Service Department and the the dealership. I waited for my service - very comfortable and More

by RIOSMCBRIDE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
Dec 19, 2021 -

Audi Devon responded

Thanks so much for reviewing Audi Devon! We are so pleased to hear that our team delivered an excellent service experience. It's great that your wait time was short and that the experience was seamless. See you next time, and we wish you a warm welcome to the Devon area!

Dec 19, 2021 -

RIOSMCBRIDE responded

Thank you and happy holidays!

December 15, 2021

Always Excellent service. Andre Barnett was great to work with. My service consultant Mike Curry kept me up to date on my service. Thank you Audi Devon More

by FRANCES.GOODLING
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andre Barnett
Dec 16, 2021 -

Audi Devon responded

Frances, thank you for the great review! We appreciate your support and are happy to hear that you had such a successful service experience working with Andre, Mike, and the Audi Devon team. Drive safely, and we hope to see you back again down the road!

December 13, 2021

Johnny was excellent and kept me informed the entire team. Very clean facility and I appreciated the caffeine and snacks provided. Always have a great experience at Audi Devon. More

by jjohn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JOHNNY LOUANGPHOM
Dec 13, 2021 -

Audi Devon responded

Thank you for the wonderful feedback about our service and facilities! We are grateful to have you as an Audi Devon customer and appreciate you mentioning Johnny. Safe travels until next time!

...
31
...