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Audi Devon - Service Center

Devon, PA

4.8
1,670 Reviews

1,670 Reviews of Audi Devon - Service Center

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February 15, 2022

Audi Devon's service department is friendly, responsive, and they do what they say they are doing to do. Johnny is my lead service person, and he is excellent. More

by jim@jimstaplesconsulting.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I did work with any of the above.
Feb 16, 2022 -

Audi Devon responded

Thank you for taking the time to share your experience so others can see what it's like to be a guest at Audi Devon! Providing an excellent customer experience is our number one priority, so we are thrilled to hear Johnny was able to assist you so well. Have a great day!

February 15, 2022

This place is to put it simply, luxurious. Isn’t that to be expected though from one of the leading luxury vehicle manufacturers? From the showroom to the service center and then to the wonder More

by E3GALLOWAY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Laws
Feb 16, 2022 -

Audi Devon responded

Thank you for taking the time to review us! We strive to deliver a seamless service experience, and it means a lot to hear that this was reflected in your time working with Kyle. We will be sure to let him know how much you appreciate his help. Drive safely, and we hope to see you back again at Audi Devon!

February 15, 2022

Good service…nice work and good communication. They always seem to be able to accommodate me with my tight schedule More

by MREROBINSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Kopervos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Weisser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Cogbill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Himsworth
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Beifeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Vonder Shmalz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Sam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ibrahim Kourbeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Demery Hanna, Gary Smith
Feb 16, 2022 -

Audi Devon responded

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with the Audi Devon team. Drive safely, and we hope to see you back again down the road!

February 14, 2022

Fantastic from start to finish! They were attentive and completed the work on time, all good! More

by ABELLWOAR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Department, service
Feb 15, 2022 -

Audi Devon responded

We are delighted to see your review! Thank you for coming to Audi Devon for your service needs, we hope to have the opportunity to work with you again down the road.

February 13, 2022

Timely appointment date and was told the service would take an hour and a half which it did, More

by Denny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Louangphom
Feb 14, 2022 -

Audi Devon responded

Denny, thank you for taking the time to share! We appreciate your support and are happy to hear that the Audi Devon team delivered such a seamless service experience. Drive safely, and we hope to see you back again down the road!

February 10, 2022

Well communicated and prompt on the service and timing. It was a very easy visit More

by onlysrini
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Laws
Feb 10, 2022 -

Audi Devon responded

Thank you for the great review! We appreciate your support and are happy to hear that you had such a successful service experience working with the Audi Devon team. Drive safely, and we hope to see you back again down the road!

February 10, 2022

They missed a recall, so now I need to bring car back for second time. Also had new breaks installed and now I have a screeching sound when I break.... More

by SAMSMOM1042
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donovan McLean
Feb 21, 2022 -

Audi Devon responded

It's hard to hear there was a miscommunication surrounding your recall, and if there was a mistake on our end, I apologize. I would appreciate a chance to make things right and to address your concerns regarding the recall and your breaks. Please consider giving me a call when you have a moment. Best, Lee Erfer - Service Manager & Fixed Operations Director - (610) 254-2834

February 09, 2022

Great service and I appreciated the video of my car being serviced while I waited. More

by EAMEHRINGER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Mueller in the service shop
Feb 09, 2022 -

Audi Devon responded

We're glad your service didn't disappoint, and we appreciate you entrusting Audi Devon with the job! Take care - and we hope to see you again down the road!

February 09, 2022

Work was started on time and done quickly. Service Rep was friendly , and reviewed the findings in a friendly and pleasant manner. Waiting area is great. More

by JSTUDE99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Donavan
Feb 10, 2022 -

Audi Devon responded

We love hearing that our team's friendliness and efficient service earned us five stars from you! Thank you for sharing how much of a success your recent Audi Devon experience was, and we look forward to your next stop by!

February 09, 2022

Dealership was bright, airy and clean. Staff extremely courteous. We waited for our vehicle, car was cleaned and done in projected time. More

by jglenn6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service dept
Feb 09, 2022 -

Audi Devon responded

It's awesome to hear that our team was courteous and great to work with. We appreciate your kind words and hope that we can take care of your car again soon.

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