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Audi Devon - Service Center

Devon, PA

4.8
1,670 Reviews

1,670 Reviews of Audi Devon - Service Center

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March 14, 2022

Dealership went above and beyond to accommodate me in a challenging situation. I was 1 hour from my house and got a flat. My car had to be towed into the dealership as it was was closing. Leo did a fantast More

by SJACKSON38
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leo J. Sam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2022 -

Audi Devon responded

Thank you for the great review! We strive to deliver a seamless and straightforward service experience, and it is wonderful to hear that this was reflected in your time working with Leo. We will be sure to pass on the kind words to him. Drive safely and we hope to see you back at Audi Devon!

March 12, 2022

I have only been to Audi Devon a few times so far, but every time I go I feel completely taken care of by the service department. Great communication too!!! More

by JMOKWO5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service dept
Mar 14, 2022 -

Audi Devon responded

Thank you for the great review! We are thrilled to hear that you had such a successful service experience working with the Audi Devon team. Drive safely, and we hope to see you back again down the road!

March 11, 2022

I always have an excellent experience at the Devon Audi Dealership. The service is always thorough, courteous and faster than expected. They listen to any concerns or questions that we may have. The waitin More

by P Martino
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill, Andre
Mar 11, 2022 -

Audi Devon responded

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with the Audi Devon team. Drive safely, and we hope to see you back again down the road!

March 11, 2022

My case is a very challenging one. My TDI has been a big challenge in which we have had to revisit some of the issues. Fortunately, Audi of Devon backs there work 110%, They are profes More

by Jem18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe
Mar 13, 2022 -

Audi Devon responded

We want our guests to be able to rely on us to help them overcome their automotive issues. We'll always stand by our work, and we're glad to hear how important that is to you. Thank you so much for your confidence in the Audi Devon team, and we look forward to our next opportunity to assist you!

March 10, 2022

Great communication with me while the car was being serviced. Friendly and helpful service rep. More

by KATHYDIMARINO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Representative
Mar 11, 2022 -

Audi Devon responded

We're glad to hear it, Kathy! Thank you for sharing and for trusting Audi Devon with your service needs! We hope to see you again.

March 08, 2022

My recall work went well. I was given a loaner, though I had not requested one initially. The job was finished as promised by noon. I went back unannounced a week later when More

by ROGIEMAN
Customer Service
Recommend Dealer
Yes
Employees Worked With
John atthe service job was very professional
Mar 09, 2022 -

Audi Devon responded

It was our pleasure to assist you with your service needs! Thank you for choosing Audi Devon and for stopping by to share your experience. We hope to welcome you back again down the road!

March 07, 2022

Kyle was very courteous and helpful. The overall time for service was reasonable. The facility was nice. More

by sunil.d.rege
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle in Service
Mar 07, 2022 -

Audi Devon responded

Sunil, we're so grateful for your positive feedback about your recent visit to Audi Devon! Kyle and the team here are always willing to lend a hand with your service needs, and we're glad to hear our efficient care made your visit such a success. Many thanks from all of us at the dealership, and we look forward to your next stop by!

March 06, 2022

Faster than expected but cost more than I expected, good service though. Would recommend to others. More

by BRYAN.KISSINGER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service, not listed
Mar 07, 2022 -

Audi Devon responded

Bryan - Thank you for this feedback. If you have any questions about the price of your service, please don't hesitate to give me a call. We appreciate your recommendation! Lee Erfer - Service Manager & Fixed Operations Director - (610) 254-2834

March 04, 2022

Purchased our 2018 Q5 at Audi of Devon. We have been more than satisfied with both the Q5 and the service department. The service department has always treated us with respect. They clea More

by FrankP1944
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Louangphom, service consultant
Mar 04, 2022 -

Audi Devon responded

Frank, it means the world to us to hear such positive feedback about our service team's efficiency and communicative care! We're honored to be your chosen service providers for your 2018 Audi Q5, and we hope we'll have many more chances to go the extra mile for you at Audi Devon as the miles add up!

Mar 04, 2022 -

FrankP1944 responded

One correction: Our Q5 is a 2018, NOT a 2015!

March 04, 2022

I am pleased with the service. Only the issue was that the loaner car delivery was delayed without a prior notice to me. In addition, It was not a SUV that I wanted. More

by TAI.BAHN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Laws
Mar 07, 2022 -

Audi Devon responded

Thanks for the feedback. We are sorry that our team was not more communicative surrounding the delivery of your loaner vehicle. We'll make a note of this for next time. Please give us a call if we can do anything else for you. Lee Erfer - Service Manager & Fixed Operations Director - (610) 254-2834

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