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Audi Devon - Service Center

Devon, PA

4.8
1,670 Reviews

1,670 Reviews of Audi Devon - Service Center

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April 11, 2022

John was very attentive and nice. Got in had a loaner, didn’t have to wait More

by natalierenner
Recommend Dealer
Yes
Employees Worked With
John
Apr 11, 2022 -

Audi Devon responded

Natalie - We are happy to hear that John took excellent care of you and your vehicle. Thank you for choosing Audi Devon for your auto service needs!

April 11, 2022

Very pleased with the service! They are efficient, friendly and professional. I trust them and feel like I am in very good hands there. More

by BACKYARD_BIRDS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donovan McLean
Apr 11, 2022 -

Audi Devon responded

It makes our day to hear you have the utmost confidence in the Audi Devon team! Thank you for the glowing feedback and kind words about our work - we'll be here whenever you need us next! Safe travels!

April 10, 2022

Still waiting for a response to my request to apply the $75 discount. Never heard back from numerous attempts More

by VALLININO0
Customer Service
Recommend Dealer
No
Employees Worked With
I don’t know the names
Apr 11, 2022 -

Audi Devon responded

Miss Vallinino, So sorry for the miscommunication please contact Lee Erfer our Service Director directly at 610-733-1216 and he will refund you asap for your coupon discount. Again sorry for the the delay. Regards, Leo

April 10, 2022

Everyone is beyond professional. Prompt follow to make sure I had a good experience. Best dealership I’ve ever worked with. More

by ANDREWRLEE90
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donovan
Apr 11, 2022 -

Audi Devon responded

Andrew - For you to say that Audi Devon is the best dealership you've worked with makes our day. Thank you for your five stars! We look forward to our continued relationship.

April 10, 2022

Johnny was a great help and provided excellent customer service. The job was finished on time and met all criteria. More

by LAGUINAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny
Apr 11, 2022 -

Audi Devon responded

Thank you for the review and the kind words! We're glad to have your business and your confidence in our team.

April 07, 2022

Great people! Great service! I’m always very happy with the service and support from Audi Devon. Thank you!! More

by C. Mitchell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donovan
Apr 07, 2022 -

Audi Devon responded

We're always happy to help. Thanks so much for choosing Audi Devon!

April 06, 2022

Donovan McLean provided excellent service. Easy to speak with. He answered our questions and very knowledgeable about Audi car. More

by Sheryl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donovan McLean
Apr 06, 2022 -

Audi Devon responded

Thank you for giving Donovan a special shoutout! We appreciate your kind words, and we'll see you next time here at Audi Devon!

April 06, 2022

Everything Audi Devon does is high-touch and first rate with the customer in mind. It's a great dealership and great to work with. More

by Jeffrey P LIBSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nuala Schoeniger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Smith
Apr 07, 2022 -

Audi Devon responded

We are happy to hear from you, Jeffrey! Thank you for choosing Audi Devon and for sharing your kind words about our team. We look forward to welcoming you back next time!

April 05, 2022

I make an appointment for a coolant leak; once the car was in the shop I called the shop and also told the representative I had an oil leak. They needed to check for both a coolant leak and an oil leak. More

by MGJOOS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Donovan McLean
Apr 26, 2022 -

Audi Devon responded

I'm disappointed to hear that you aren't satisfied with our service. We expect our guests to receive thorough care along with an accurate estimate, and I apologize for the issues you've run into. I'm also very sorry that our team hasn't been back in touch to discuss this further. Please give me a call directly so that we can get this straightened out. Thank you, Lee Erfer - Service Manager & Fixed Operations Director - (610) 254-2834

April 03, 2022

Audi Devon team has been very kind and great so far explaining each minute details during all my visits and definitely recommend them More

by vinay58
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph
Apr 04, 2022 -

Audi Devon responded

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with the Audi Devon team. Drive safely, and we hope to see you back again down the road!

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