Audi Devon - Service Center
Devon, PA
1,670 Reviews of Audi Devon - Service Center
State Inspection and Oil Change First time at this dealership, scheduled a state inspection and oil change for my Audi. Great one on one service from start to finish. Great communica First time at this dealership, scheduled a state inspection and oil change for my Audi. Great one on one service from start to finish. Great communication through text and calls during the day from same employee John. Loaner Car made it very easy to maintain my day and schedule. Car was washed and cleaned when I picked it up. Great Job! I will be back! More
Service review Always an easy, effective with high standards of service !! Regardless of sales or service, Devon Audi stands by their word. Most importantly, the me Always an easy, effective with high standards of service !! Regardless of sales or service, Devon Audi stands by their word. Most importantly, the mechanics work on the vehicles as if they are working on their own vehicle with the highest of standards. More
Check up before winter There was nothing wrong with my 2008 Audi A-6. with 90,000 miles. However, before winter snow and cold arrived, I wanted the dealer to check fluids, b There was nothing wrong with my 2008 Audi A-6. with 90,000 miles. However, before winter snow and cold arrived, I wanted the dealer to check fluids, battery, tires, brakes and over all condition so I would not have a problem that might have been avoided. Service was completed in a timely and professional way. A potential proble was identified and can be addressed next spring. Very helpful. More
Exceeded expectations Friendly, caring attentive staff that takes pride in what they do. Service was on time and I was on my way in no time with the assurance and confiden Friendly, caring attentive staff that takes pride in what they do. Service was on time and I was on my way in no time with the assurance and confidence that the work performed was perfect. More
Hands down the best around! I am not one to write a review however, when it comes to Audi of Devon there are not enough words to describe how great this location is. I purchase I am not one to write a review however, when it comes to Audi of Devon there are not enough words to describe how great this location is. I purchase a used Audi A6 And from the start i needed to rebuild the whole bottom end.( That storys for a different time and no I did not purchase the car from Audi of Devon. ) point being they went abouve and beyond and got all the work coverd for me i had to purchase parts.) upset it was not all covered but thats what I get for my lack of investigation prior to purchasing. They did the car and gave me a loaner . I once went to another dealer for an oil change no mention of cost I just assumed it be the same price across the board and the person checking me in gave me no inclination of price. Come to find out the oil change was 100 dollars more than Devon. BUYER BEWARE do your due diligence all dealerships are independently owned and well this place sure took location to its advantage. Point being the one and only place i will ever go is Audi of Devon. I recently had to have my fuel injectors replaces and once again they fought for a discount and it was received. The work was done in a timely fashion as it always is and the loaner was beautiful. In closing, if your not taking your car here your making a mistake.! Anything Audi, needs to be done in Devon More
Inspection Always prompt and courteous service. The employees are always professional. I would definitely return for servicing and purchasing a vehicle. I hav Always prompt and courteous service. The employees are always professional. I would definitely return for servicing and purchasing a vehicle. I have been elsewhere but this has been the best experience More
Service Bill Finn oversaw service details and loaner - as always, the process was seamless. The windshield was replaced within the timeframe expected, the loa Bill Finn oversaw service details and loaner - as always, the process was seamless. The windshield was replaced within the timeframe expected, the loaner was available without delays, and my car was returned on time, clean, and in expected condition. More
Service for Q5 Great service again. Very responsive and great customer service. Facility is great as well - comfortable work spaces. Service was done in a timely Great service again. Very responsive and great customer service. Facility is great as well - comfortable work spaces. Service was done in a timely manner and team was great with questions. More
Customer service at itsFinest Just completed a service for my Q7 that included a warranty repair. The entire experience was flawless and continues to impress me. The service team I Just completed a service for my Q7 that included a warranty repair. The entire experience was flawless and continues to impress me. The service team Is doing An outstanding job including the valet which is a big component for overall Satisfaction evaluation. More
Awesome service, quality and follow up by Bill! From the moment one pulls into the Devon Audi Service center, the quality and customer service shines through. It is nice to see your name on the mon From the moment one pulls into the Devon Audi Service center, the quality and customer service shines through. It is nice to see your name on the monitor, proving that you are at the right place and the right time. Then, once you walk into the “Holding tank” for the next customer, you are greeted by someone, stating that they will be with you momentarily. I was fortunate to have Bill as my Service Manager. He reviewed my requests for services, and also reviewed my vehicles history and made any recommendations. He made sure that I knew how to work my Loaner car, and saw me off and out of the garage. He called me a couple of times throughout the day to give me updates. When I arrived back after hours, Bill was still there and made sure that I knew about all services performed on my TT. He settled up and I was on my way. A few days later, Bill called to see how the TT was running and if my experience met my expectations....Overall, this was Excellent Customer Service. More