Audi Devon - Service Center

Love audi devon Consistently provides high quality service. I do not ever bring my car anywhere else. Always a pleasure to deal with these folks, especially Bill Fin Consistently provides high quality service. I do not ever bring my car anywhere else. Always a pleasure to deal with these folks, especially Bill Finn! Love the car washes thrown in too! More

Service was great for tire and headlight repair. Bill was excellent with providing me updates and explanation of work during the service. I will continue to h was great for tire and headlight repair. Bill was excellent with providing me updates and explanation of work during the service. I will continue to have service at this location. More

Great seevice The service department has been terrific in ensuring that the drop off and pick up process is very efficient, and I very much appreciate being able to The service department has been terrific in ensuring that the drop off and pick up process is very efficient, and I very much appreciate being able to get a loaner. More

Mediocre at best, more likely unscrupulous Took my car in for registration stickers and a computer re-calibration after having a new windshield replaced. After waiting for someone to acknowled Took my car in for registration stickers and a computer re-calibration after having a new windshield replaced. After waiting for someone to acknowledge me and check me in, I had the back luck of receiving Kristian as my service adviser. I picked up my vehicle only to discover my rear view mirror was now hanging by two wires, they never calibrated the computer, and it still had no registration stickers. They only thing they appeared to do was pull my mirror off. I took it to the local glass place to reattached the mirror (Audi Devon pulled off) and schedule a second appt for a re-calibration and registration stickers. The quoted 'two hour service' turned into over 7 hours. Kristian did not keep be updated on the status of my vehicle. When I received a bill for over $300 to reattached the mirror (they pulled off) they refused to warranty the work they did to reconnect it. Long story short - you will not get the service you expect from a luxury car dealership like Audi let alone any sort of professionalism or customer service anticipated with a business. The dealership is modern and inviting, but the staff is rude and unwelcoming. You have to search for an adviser, follow-up to figure out when your car is ready, the adviser cannot tell you what they did to the car and tracking down the technician becomes a hassle. I've had issues since day one with them standing behind their word. I walked in on a whim one day and paid cash for my car - I should have walked next door to Mercedes. More

perfect Made the whole experience easy and allowed me to continue my normal work day. loaner car was ready and no drama with any part of the experience. Made the whole experience easy and allowed me to continue my normal work day. loaner car was ready and no drama with any part of the experience. More

Top Notch As Usual Greeted upon entry, service setup with a smile, assistance getting a cappuccino , hello and conversation with general manager, and inspection and ca Greeted upon entry, service setup with a smile, assistance getting a cappuccino , hello and conversation with general manager, and inspection and car wash done in a reasonable time. Been happy with Audi Devin (YBH) for over 15 years. More

Service experience LUV Audi Devon when they provide loaner vehicle, so I dont have to wait around at the shop. Coffee bar is always full w snacks for the kids. TV area LUV Audi Devon when they provide loaner vehicle, so I dont have to wait around at the shop. Coffee bar is always full w snacks for the kids. TV area is always clean. Bill at service department was very patient and friendly. More

Service with a Smile - and great Cappuccino! It's always a breeze to have my Q7 serviced at Audi Devon. Pulling in, your name flashes on the large screen and you are warmly greeted by the servic It's always a breeze to have my Q7 serviced at Audi Devon. Pulling in, your name flashes on the large screen and you are warmly greeted by the service staff. I've never waited more than 30 seconds to talk with a service member. Getting a part could not be easier and faster and on several occasions they have serviced or fixed my car while I waited. Not to mention, they have a very cool coffee/cappuccino maker that cranks out a tasty beverage! By far the best service department I have ever worked with. More

Service Quick turnaround. Loaner received. Friendly. Have not complaints so far. Can schedule easily online. Hopefully no other issues. I didn't buy my c Quick turnaround. Loaner received. Friendly. Have not complaints so far. Can schedule easily online. Hopefully no other issues. I didn't buy my care here so can't comment on sales but service went well. More

Pleasant experience Always very easy to deal with these folks. Clean, timely, service-oriented, customer friendly. Dropped off car and got a loaner in 5 mins, and picke Always very easy to deal with these folks. Clean, timely, service-oriented, customer friendly. Dropped off car and got a loaner in 5 mins, and picked up my car on time. More