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Audi Devon - Service Center

Devon, PA

4.8
1,670 Reviews

1,670 Reviews of Audi Devon - Service Center

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November 21, 2019

Recall appointment Great appointment with my two recalls. I received a loaner. Unfortunately there was only 3/8 of a tank of gas in the car. I am an older driver and d More

by KBVICKROY
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle
Nov 22, 2019 -

Audi Devon responded

We are grateful that you come to Audi Devon for your auto service needs and appreciate your feedback regarding our loaners. Thank you for giving us such a high rating! We look forward to serving you next time.

November 20, 2019

Audi Devon Great place to do business. Easy to set appointment for the recall. Was greeted promptly upon arrival. Upon completion, explanation given with a revi More

by FrankP1944
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Laws
Nov 21, 2019 -

Audi Devon responded

We love to hear that you were welcomed to our dealership with five-star service and drove home in a freshly cleaned car. Thank you for choosing Audi Devon! We look forward to your next visit with us.

November 20, 2019

Perfection Always great service! Service is never a great experience but the guys at Devon Audi make it as painless and expeditious as much as possible! More

by TDCONTRACTING
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Laws
Nov 21, 2019 -

Audi Devon responded

It means a lot that you can depend on the Audi Devon team to make the servicing process as easy as possible! Thank you so much for the great feedback. We look forward to serving you for years to come.

November 20, 2019

maintance service Very good service with shortened timeline, as I was waiting over there. The staff was very friendly and explained the details very patiently to the cu More

by drill1977
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nov 20, 2019 -

Audi Devon responded

It's great to hear that your recent service visit with us was such a success! Thank you for stopping by to compliment our team. We look forward to serving you next time at Audi Devon.

November 19, 2019

Windshield Wiper fix and Recall I pulled into Devon Audi service with no appointment having an issue with my Audi SQ5 wipers. The service team looked at my car right away. They fix More

by LAURIEKOZIOL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Laws
Nov 20, 2019 -

Audi Devon responded

Thank you for the 5-star review! We are so happy to hear that our service team was able to help you out. Helpful and professional service is always the goal for us here at Audi Devon, and nothing makes our day more than hearing that we succeeded. Kyle is great, and we will be sure to tell him that you appreciated his service. We hope to see you in the future for all your Audi maintenance needs!

November 19, 2019

Coffee machine was so dirty(milk nozzle) I didn’t notice the milk nozzle was so dirty and i drank a coffee with milk there. I had a bellyache and I found it’s unbelievable. Seems like no one More

by kaylee20030531
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Leo J. Sam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Kopervos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2019 -

Audi Devon responded

Kaylee - I'm very sorry about this and can assure you we will address it right away. Thank you for bringing this concern to my attention. Lee Erfer - Service Manager & Fixed Operations Director - (610) 254-2834

November 18, 2019

Inspection and new tires The Devon Audi service team is professional and courteous. They explained the recommended service very clearly and were able to perform the service i More

by fgray0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Laws
Nov 18, 2019 -

Audi Devon responded

Our team at Audi Devon takes pride in delivering a smooth and enjoyable customer experience. Thank you for sharing your feedback here. Se you next time!

November 17, 2019

Friendly service, particularly perfect check in Something about the way Audi is doing check in is making it faster and easier than either BMW (which is a clear problem in this area) and Mercedes. C More

by AMG63CLS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can't remember!
November 17, 2019

Great team, great service The Devon Audi service team is professional and courteous. Andre handled everything smoothly, including a loaner and my car was back the next day with More

by wendydicicco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andre
Nov 18, 2019 -

Audi Devon responded

Thank you for coming to Audi Devon for your recall repairs! We love to hear that the process was smooth and easy. If any future issues should arise, we will be here to help.

November 14, 2019

Service check up and brake work Andre is solid. Professional and responsive. Easy to get an appointment and work is turned around quickly. Happy so far with my Devon experien More

by JENKINS702
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andre
Nov 14, 2019 -

Audi Devon responded

We are glad to hear that you are satisfied with our service! Thank you so much for rating us five stars and mentioning Andre. We'll see you at your next visit to Audi Devon.

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