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Audi Devon - Service Center

Devon, PA

4.8
1,670 Reviews

1,670 Reviews of Audi Devon - Service Center

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November 28, 2019

Professional Sales Service My sales representative was exceptional. He reviewed the Michelin tire sale and, consequently, I saved an initial $100 plus a rebate for an additiona More

by RSCIORE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan Cogbill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2019 -

Audi Devon responded

Thank you so much! We love to hear that you received great service and a great deal with us at Audi Devo. Safe driving!

November 27, 2019

Quick,easy,exceptional Audi Devon always goes above and beyond to perform exceptional service and communication throughout the entire process. I will continue all servicing More

by Maxima13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathan Weisser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Finn , head tech Joe Krantz , Jeff Haddad
Nov 27, 2019 -

Audi Devon responded

Thank you so much for being a loyal Audi Devon customer! It means a lot for you to day that our service is "above and beyond." Happy holidays!

November 26, 2019

Quality Service I enjoy coming in for service. The coffee and buscaties are a nice touch. I had forgotten that I had a recall to take care of so it was scheduled at More

by cgnielsen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Himsworth
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Beifeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2019 -

Audi Devon responded

Thank you so much for your loyal business! It means a lot to hear that you enjoy your visit with us. Hope to see you next time at Audi Devon!

November 26, 2019

Expert Service When you take your Audi to Audi of Devon you can be assured you will receive expert service. You can also be assured that your Audi will be running y More

by scott.goodling
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Finn
Nov 26, 2019 -

Audi Devon responded

Scott - It means a lot that you can trust our team to keep your Audi running smoothly and safely! Thanks so much for being part of the Audi Devon family.

November 25, 2019

Poor & disappointing So I have a 2019 Audi Q7 which I love. Unfortunately, early on I started experiencing a squeaking noise from the brakes when in reverse. Dec 18 servi More

by MARIEBIRKETT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Cannot recall.
Dec 13, 2019 -

Audi Devon responded

Marie - We have high standards for our customers and it sounds like we missed the mark here. I'm very sorry that you're still experiencing issues with your vehicle as well as that we haven't followed up with you sooner. I'm going to give you a call shortly to see what I can do to help. Thank you, Lee Erfer - Service Manager & Fixed Operations Director - (610) 254-2834

November 25, 2019

Apply car play issue Since I bought my car, I have seen an issue of the MMI not working correctly. I went to the service center and after I got it back but still it showed More

by tanvivarshney3110
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Other Employees : I do not remember the names so just marked one as it’s compulsary. The technician was Christian.
Dec 13, 2019 -

Audi Devon responded

Tanvi - I'm so sorry that you're frustrated. We certainly want to assist with these repairs and I apologize for the delay. I'm going to see if there is anything I can do to expedite this process and then I will be in touch. Thank you, Lee Erfer - Service Manager & Fixed Operations Director - (610) 254-2834

November 25, 2019

convenient, no hassles, ease in and out. loaner a big plus. Service advisor very knowledgeable and made it easy to understand what needed to be done . Appreciated frequent contacts by advisor updating me on sta More

by PUTTERBOY427
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle
Nov 26, 2019 -

Audi Devon responded

It's great to hear that your service visit went smoothly and you were kept updated about the status of your vehicle. Thank you for trusting us with your business! We wish you safe driving over the holiday and every day.

November 24, 2019

Excellent service Nice place to have service done and will recommend friends to come. Excellent services and great experience here. I will have my next service done her More

by YOYOSHIH8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny louangphom
Nov 25, 2019 -

Audi Devon responded

We work hard to provide an enjoyable experience to all of our guests. Thanks for taking the time to leave this review and let others know what it's like to work with Audi Devon.

November 24, 2019

Awesome service Received on time and awesome service for my state inspection and oil change. Wait time was limited and service area waiting room was terrific. Always More

by jermar20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andre
Nov 25, 2019 -

Audi Devon responded

Thank you for coming to Audi Devon for your state inspection and oil change! We look forward to the opportunity to serve you again in the future.

November 24, 2019

Another great customer experience! Guess I am now spoiled. As usual, my service visit was excellent from start to finish. All staff were courteous and friendly. Work when completed as e More

by TSG778
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service staff.
Nov 25, 2019 -

Audi Devon responded

As a customer of Audi Devon, you deserve to be spoiled! We appreciate your trust in our team and look forward to taking care of you and your vehicle again when you need us.

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