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Audi Devon

Devon, PA

4.9
2,910 Reviews
Audi Devon has been family owned for over 62 years - making us the one of the oldest originally owned Audi dealerships in the nation! That means when you visit our showroom, you are dealing with the most experienced Audi Sales and Service teams in the Philadelphia area. Audi Devon consistently receives high customer service ratings such as the prestigious Magna Society Award. Audi Devon isn't about pressuring you into a sale-- we'd rather guide you though the process of selecting the right new Audi vehicle.
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222 W Lancaster Ave

Devon, PA

19333

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Showing 2,910 reviews

June 10, 2021

Service Department was excellent. I called to replace a damaged run flat tire, dropped care off at 9am picked up by noon same day. Price was slightly higher (~$20) than other tire shops but tire was in sto More

by DC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William
Jun 10, 2021 -

Audi Devon responded

Thanks for trusting Audi Devon with your business. We're so happy to hear that our team continues to provide you with great service!

June 08, 2021

David B. was great to work with and I love the Q5. I appreciated not being pressured to buy a car with added features I did not want. More

by MITCHELLBEST
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Beifeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2021 -

Audi Devon responded

Congratulations on your new car! All of us at Audi Devon appreciate the time you took to write about your experience working with us during your new car purchase. We are thrilled to hear David helped you drive home in the right car for you. It means a lot that our service stood out to you, and we wish you safe travels in your new Audi Q5!

June 08, 2021

This was my 4th Audi and as usual, everything was outstanding. There were no "bumps in the road" before, during, or after the process, from picking out the car, to test driving, to all the paperwork. More

by PATTI5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Weisser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Himsworth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2021 -

Audi Devon responded

Thank you for the kudos! We are grateful to have your continued support. It means a lot that our service stands out to you, and we wish you many safe and happy miles in your new Audi. Thanks for choosing Audi Devon!

June 08, 2021

Excellent service. I appreciate all of the effort and promptness. I appreciated the video explaining the repair that was needed. Helps to know what you are paying for. More

by Triester
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John in service
Jun 08, 2021 -

Audi Devon responded

Thank you for sharing this feedback! We are happy to hear that the video update was helpful to you. All of us at Audi Devon are grateful for your business and hope to see you down the road!

June 08, 2021

The service dept. is excellent. They communicate well and and will work with you on making sure which repairs are absolutely necessary. I give them an A++ More

by FEROZ.R.AHMED
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andre
Jun 08, 2021 -

Audi Devon responded

Your feedback makes our day! Thank you for trusting Audi Devon with your business and your vehicle. We are lucky to have you as a customer and we look forward to welcoming you back next time!

June 07, 2021

Karl was able to find us exactly what we were looking for. It was a fantastic experience overall and we love our new car! I highly recommend Audi Devon and Karl! More

by K.RENZI.SMITH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karl Vonder Shmalz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Demery Hanna
Jun 07, 2021 -

Audi Devon responded

Thank you for the great review! We are delighted to hear Karl welcomed you into our dealership and sent you home in the vehicle that is right for you. It means a lot that our services stood out to you, and we hope to see you at Audi Devon again down the road. Enjoy the new ride!

June 07, 2021

Service dept. is excellent. Excellent communication. Accurate information. Work completed when promised. [But I realized after I got home that the papers I was given did not include the "Complimentary M More

by JACORRODI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Laws
Jun 08, 2021 -

Audi Devon responded

We're delighted to hear you had a pleasant service experience with us and apologize that we didn't send you home with an inspection form. Would you give me a call when time permits so I can help get that to you? Thank you, Lee Erfer - Service Manager & Fixed Operations Director - (610) 254-2834

June 06, 2021

Audi Devon has taken great care of me and my A6 for the past 13 years. They continue to go above and beyond! Thank you! More

by EWBURLING
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Finn
Jun 07, 2021 -

Audi Devon responded

Thank you for taking the time to review us! We are thrilled to hear that you are so confident in the Audi Devon team to get the job done. Drive safely in your Audi A6, and we hope to continue to earn your business down the road!

June 06, 2021

Pro service as usual. Premium facility. No mistakes! Used to use Audi service at another dealer. They could not fix Sirius antenna issue for many visits. We finally gave up and have been very hap More

by 10 year Audi owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonnny in service
Jun 07, 2021 -

Audi Devon responded

Thank you for the great review! We are thrilled to hear that you had such a seamless service experience working with the Audi Devon team. Drive safely, and we hope to earn your business again down the road!

June 04, 2021

Alan Cogbill is awesome. When my 2019 Audi Q5 was totaled in a car accident, he got me into a new 2021 quickly. Thanks, Alan! More

by cherylcamuso
Recommend Dealer
Yes
Employees Worked With
Alan Cogbill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan in financing
Jun 04, 2021 -

Audi Devon responded

Cheryl - We are happy to hear that Alan helped you transition into a new vehicle in a timely manner. Thank you for trusting Audi Devon with your business! We wish you many safe miles in your new car.

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