Back

Audi Devon

Devon, PA

4.9
2,877 Reviews
Audi Devon has been family owned for over 62 years - making us the one of the oldest originally owned Audi dealerships in the nation! That means when you visit our showroom, you are dealing with the most experienced Audi Sales and Service teams in the Philadelphia area. Audi Devon consistently receives high customer service ratings such as the prestigious Magna Society Award. Audi Devon isn't about pressuring you into a sale-- we'd rather guide you though the process of selecting the right new Audi vehicle.
Contact Dealership

222 W Lancaster Ave

Devon, PA

19333

Directions

By Type

Showing 2,877 reviews

December 22, 2021

Unfortunately, I did not have a good experience this time around. My original appointment was cancelled at the last minute. The next available date was 2 weeks away. I brought the car at 8:30 AM and was t More

by JORGE.GREEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Alan Cogbill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2022 -

Audi Devon responded

Jorge, I am disappointed to hear that you had this frustrating visit. We strive to create a more seamless experience than this, and I regret that our team dropped the ball with our communication. We certainly hope to be more clear in communicating the car's progress, so it's upsetting that we let you down. I will share this feedback with our team in order to continue improving. If we can do anything else for you, let us know. Best, Lee Erfer - Service Manager & Fixed Operations Director - (610) 254-2834

December 21, 2021

Simple. Efficient. Great customer service. I have always had a great experience with this location and I am very happy with the service. Thanks More

by travismk7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leo J. Sam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Kopervos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Weisser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Demery Hanna
Dec 21, 2021 -

Audi Devon responded

Thank you for the great review, Travis! We appreciate your support and are happy to hear that you had such a successful service experience working with the Audi Devon team. Drive safely, and we hope to see you back again down the road!

December 21, 2021

The best Customer Service and maintenance team. You will not want to go anywhere else after your experience at Audi Devon. More

by GAVILA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael in Service
Dec 21, 2021 -

Audi Devon responded

What a fantastic review! Thank you for supporting Audi Devon and our team. It was a pleasure to provide you with five-star service, and we hope we get the opportunity to do it again in the future!

December 21, 2021

Always reliable. They give me great advice and allow me to decide what gets done. Labor rates and time to complete some services seem a bit high, but a courtesy loaner certainly makes up for it More

by FRANK.JAKIELA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Dept.
Dec 22, 2021 -

Audi Devon responded

Frank, it's excellent to hear that you know you can always rely on Audi Devon for expert automotive advice and personalized care. We're always happy to accommodate you whenever we have the chance, and we'll be here ready to lend a hand whenever you need us next!

December 20, 2021

Audi Devon service team is excellent overall. I would not go anywhere else with my cars. More

by TMEY400
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan Cogbill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2021 -

Audi Devon responded

Thank you for the great review! We appreciate your support and are happy to hear that you are so confident in the Audi Devon team to get the job done. Drive safely, and we hope to see you back again down the road!

December 20, 2021

Great buying experience, would highly recommend. From beginning to driving from parking lot, as helpful as anyone could possibly be. Thank you! More

by a.duva
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Weisser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ibrahim Kourbeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2021 -

Audi Devon responded

We're proud to be there for our guests every step of the way, and it's great to hear you appreciate our attentiveness. Thank you tremendously for recommending Audi Devon, and happy driving!

December 19, 2021

Just moved to this area and this was my first time for service at Audi Devon. Very impressed and pleased with the Service Department and the the dealership. I waited for my service - very comfortable and More

by RIOSMCBRIDE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
Dec 19, 2021 -

Audi Devon responded

Thanks so much for reviewing Audi Devon! We are so pleased to hear that our team delivered an excellent service experience. It's great that your wait time was short and that the experience was seamless. See you next time, and we wish you a warm welcome to the Devon area!

Dec 19, 2021 -

RIOSMCBRIDE responded

Thank you and happy holidays!

December 15, 2021

Always Excellent service. Andre Barnett was great to work with. My service consultant Mike Curry kept me up to date on my service. Thank you Audi Devon More

by FRANCES.GOODLING
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andre Barnett
Dec 16, 2021 -

Audi Devon responded

Frances, thank you for the great review! We appreciate your support and are happy to hear that you had such a successful service experience working with Andre, Mike, and the Audi Devon team. Drive safely, and we hope to see you back again down the road!

December 14, 2021

Great customer service, really took the time to go over the car, really enjoyable process and I love my new car More

by Nicole
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Demery Hanna, Gary Smith
Dec 14, 2021 -

Audi Devon responded

Thank you for the great review, Nicole! We are thrilled to hear that you found the perfect vehicle at Audi Devon. Safe travels, and we hope to see you back!

December 14, 2021

People are nice and knowledgeable. Sales department could have worked more efficiently for us. Ended up doing most of the leg work to secure a car. More

by DANIEL.FERRIS54
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Weisser
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Smith
Dec 14, 2021 -

Audi Devon responded

Daniel - Thank you for this feedback. We want to make it simple for our customers to drive home in new vehicles so I apologize if that wasn't your experience. If there is anything that I can do to assist you, please don't hesitate to give me a call. Safe travels in your new car. Leo Sam - General Sales Manager - (610) 254-2834

...
66
...