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Audi Devon

Devon, PA

Overview
Employees
Reviews
Vehicles
4.9
2,877 Reviews
Audi Devon has been family owned for over 62 years - making us the one of the oldest originally owned Audi dealerships in the nation! That means when you visit our showroom, you are dealing with the most experienced Audi Sales and Service teams in the Philadelphia area. Audi Devon consistently receives high customer service ratings such as the prestigious Magna Society Award. Audi Devon isn't about pressuring you into a sale-- we'd rather guide you though the process of selecting the right new Audi vehicle.
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222 W Lancaster Ave

Devon, PA

19333

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Showing 2,877 reviews

January 27, 2022

Service area is great - clean & bright, nice place to go. Service is always excellent - do good job of explaining scheduled service and any additional service items found doing work. Loaner car very easy More

by MARIOFCALDERONE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andre - Service Dept
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Jan 28, 2022 -

Audi Devon responded

It's validating that our commitment to great service always stands out to you. Thank you for taking a moment to let others know what being a guest with us is like. We hope to see you at Audi Devon again next time!

January 27, 2022

They always do a good job. But I have to write at least fifteen words. More

by WKENWORTH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service dept
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Jan 28, 2022 -

Audi Devon responded

Thank you for taking the time to leave Audi Devon this great review! We appreciate these kind words.

January 27, 2022

Super Helpful, and knowledgeable!! I am very excited about my new 2022 Q3. Thx. MLB More

by mlb121955
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karl Vonder Shmalz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Demery Hanna
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Jan 28, 2022 -

Audi Devon responded

Thank you for taking the time to review us! We are so glad to hear that you had such a successful service experience working with the Audi Devon team. Drive safely in your new 2022 Audi Q3, and enjoy it! We hope to see you back again down the road!

January 26, 2022

Okay but left a pile of trash on passenger side floor. Word word word word word. More

by JKINTSCH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrea
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Feb 03, 2022 -

Audi Devon responded

I am very sorry for the way your vehicle was returned to you. This is certainly not the experience we expect for our guests and I will be sure to share your feedback so this type of thing doesn't happen again. We would be grateful for the chance to turn things around and give you a five-star service experience in the future. Thank you, Lee Erfer - Service Manager & Fixed Operations Director - (610) 254-2834

Feb 03, 2022 -

JKINTSCH responded

Thank you!!!

January 25, 2022

Great service with pickup and drop off. They always do a really good job with communicating effectively. More

by SOHIN76
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johhny Loughphom
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Jan 26, 2022 -

Audi Devon responded

We are thrilled that you have had such positive experiences with our team! Thank you for choosing Audi Devon for your service needs, we look forward to welcoming you back for your next visit.

January 24, 2022

Great service from a caring and helpful staff. We gave used this location for years! More

by FRANCINE.BALAY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny Louangphom
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Jan 25, 2022 -

Audi Devon responded

Francine, thank you for the great review! We are so glad to hear that you have had such successful service experiences working with the Audi Devon team over the years. Drive safely, and we hope to see you back again down the road!

January 23, 2022

Quick thorough service, answered all my questions. Competitive pricing on tires. Very pleased with the service. More

by KLBALCH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department 5 stars
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Jan 24, 2022 -

Audi Devon responded

Thank you for the great review! We are thrilled to hear that you had such a successful service experience working with the Audi Devon team. Safe travels, and we hope to see you back!

January 23, 2022

Andre Barnett once again had the inspection come off flawlessly . Loaner car was ready and all work was performed as discussed . More

by LEEDOLAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andre Barnett
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Jan 24, 2022 -

Audi Devon responded

Thank you for the great review, Lee! We are thrilled to hear that Andre went the extra mile to make your visit go smoothly. We appreciate your business and hope to see you back again at Audi Devon!

January 23, 2022

Did a great job. Loaner car ready when i arrived. Only problem was name and address incorrect when arrived but fixed. Able to answer all questions. More

by LSW3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
None
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Jan 24, 2022 -

Audi Devon responded

Thank you for this feedback! We apologize for the initial mix-up and are glad that we could make things right. For all your future auto needs, Audi Devon will be here to assist you!

January 20, 2022

Top notch service advisors at Devon, I've never had anything but great and thorough service and professionalism there. The facility is a comfortable place to grab a luxury coffee and work on-line whil More

by looset
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andre Barnett
Report | Print
Jan 21, 2022 -

Audi Devon responded

Thank you for taking the time to share! We are very proud of our team, and we are glad to hear that the Audi Devon team delivered such a successful service experience. Drive safely, and we hope to see you back again down the road!

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