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Audi Devon

Devon, PA

4.9
2,877 Reviews
Audi Devon has been family owned for over 62 years - making us the one of the oldest originally owned Audi dealerships in the nation! That means when you visit our showroom, you are dealing with the most experienced Audi Sales and Service teams in the Philadelphia area. Audi Devon consistently receives high customer service ratings such as the prestigious Magna Society Award. Audi Devon isn't about pressuring you into a sale-- we'd rather guide you though the process of selecting the right new Audi vehicle.
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222 W Lancaster Ave

Devon, PA

19333

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Showing 2,877 reviews

February 15, 2022

This place is to put it simply, luxurious. Isn’t that to be expected though from one of the leading luxury vehicle manufacturers? From the showroom to the service center and then to the wonder More

by E3GALLOWAY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Laws
Feb 16, 2022 -

Audi Devon responded

Thank you for taking the time to review us! We strive to deliver a seamless service experience, and it means a lot to hear that this was reflected in your time working with Kyle. We will be sure to let him know how much you appreciate his help. Drive safely, and we hope to see you back again at Audi Devon!

February 15, 2022

Good service…nice work and good communication. They always seem to be able to accommodate me with my tight schedule More

by MREROBINSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Kopervos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Weisser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Cogbill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Himsworth
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Beifeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Vonder Shmalz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Sam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ibrahim Kourbeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Demery Hanna, Gary Smith
Feb 16, 2022 -

Audi Devon responded

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with the Audi Devon team. Drive safely, and we hope to see you back again down the road!

February 14, 2022

It was a very easy and pleasant experience. The sales person was well informed, explained topics well and fun to talk to. More

by ERICFREA100
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karl Vonder Shmalz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2022 -

Audi Devon responded

Thank you for sharing your awesome review! We are proud to have earned your business and we hope to welcome you back to Audi Devon in the future. Safe travels!

February 14, 2022

Fantastic from start to finish! They were attentive and completed the work on time, all good! More

by ABELLWOAR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Department, service
Feb 15, 2022 -

Audi Devon responded

We are delighted to see your review! Thank you for coming to Audi Devon for your service needs, we hope to have the opportunity to work with you again down the road.

February 13, 2022

Great people to work with, they seemed to really care and tried to meet your expectations. I would recommend then to anyone Thank you More

by Trainer0615
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karl Vonder Shmalz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Demery Hanna
Feb 14, 2022 -

Audi Devon responded

We are happy to see that our team was nice to work with and that we were able to meet your expectations. Thanks for reviewing Audi Devon!

February 13, 2022

Timely appointment date and was told the service would take an hour and a half which it did, More

by Denny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Louangphom
Feb 14, 2022 -

Audi Devon responded

Denny, thank you for taking the time to share! We appreciate your support and are happy to hear that the Audi Devon team delivered such a seamless service experience. Drive safely, and we hope to see you back again down the road!

February 10, 2022

Well communicated and prompt on the service and timing. It was a very easy visit More

by onlysrini
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Laws
Feb 10, 2022 -

Audi Devon responded

Thank you for the great review! We appreciate your support and are happy to hear that you had such a successful service experience working with the Audi Devon team. Drive safely, and we hope to see you back again down the road!

February 10, 2022

They missed a recall, so now I need to bring car back for second time. Also had new breaks installed and now I have a screeching sound when I break.... More

by SAMSMOM1042
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donovan McLean
Feb 21, 2022 -

Audi Devon responded

It's hard to hear there was a miscommunication surrounding your recall, and if there was a mistake on our end, I apologize. I would appreciate a chance to make things right and to address your concerns regarding the recall and your breaks. Please consider giving me a call when you have a moment. Best, Lee Erfer - Service Manager & Fixed Operations Director - (610) 254-2834

February 10, 2022

Great experience. Friendly sales rep. New showroom. No pressure negotiation. Karl was prepared and answered all my questions. More

by Jimmya
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Weisser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Vonder Shmalz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2022 -

Audi Devon responded

We are delighted that you had such a positive, pressure-free experience with Karl and the team! Thank you for taking your business to Audi Devon and for stopping by to leave a review. Safe travels in your new car!

February 09, 2022

Great service and I appreciated the video of my car being serviced while I waited. More

by EAMEHRINGER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Mueller in the service shop
Feb 09, 2022 -

Audi Devon responded

We're glad your service didn't disappoint, and we appreciate you entrusting Audi Devon with the job! Take care - and we hope to see you again down the road!

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