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Audi Devon

Devon, PA

Overview
Employees
Reviews
Vehicles
4.9
2,877 Reviews
Audi Devon has been family owned for over 62 years - making us the one of the oldest originally owned Audi dealerships in the nation! That means when you visit our showroom, you are dealing with the most experienced Audi Sales and Service teams in the Philadelphia area. Audi Devon consistently receives high customer service ratings such as the prestigious Magna Society Award. Audi Devon isn't about pressuring you into a sale-- we'd rather guide you though the process of selecting the right new Audi vehicle.
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222 W Lancaster Ave

Devon, PA

19333

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Showing 2,877 reviews

February 22, 2022

The process was very efficient and the staff very professional. I was very happy with the service More

by BARGEE00
Recommend Dealer
Yes
Employees Worked With
Service depot
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Feb 23, 2022 -

Audi Devon responded

We are happy to hear that you had such a positive experience! Thank you for choosing Audi Devon and for sharing your great review. Drive safely until we see you again!

February 22, 2022

Professional service and they provided a loaner vehicle . Provided timely updates on the status of the repair. More

by GENYCABALLERO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department
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Feb 23, 2022 -

Audi Devon responded

Thank you for the great review! We are so glad to hear that the Audi Devon team was able to assist with your vehicle and get the job done. Drive safely, and we hope to see you back again down the road!

February 22, 2022

Quality work, solid analysis of what was required, excellent service tech (Donovan McClean) however my Q5 was in the shop for 5 days: way too long even with a loaner.) More

by Two words
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donovan McLean (excellent)
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Feb 23, 2022 -

Audi Devon responded

Thank you for your feedback and patience. We never want to inconvenience our guests and I will look into what caused these delays. I hope we have the chance to deliver a five-star experience in the future! Lee Erfer - Service Manager & Fixed Operations Director - (610) 254-2834

February 22, 2022

I can actually say the customer service here is always a great experience... I absolutely have no complaints thank you all for everything you do More

by NISHSHIJE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leo J. Sam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Sam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Demery Hanna
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Feb 23, 2022 -

Audi Devon responded

There is nothing better than hearing from a happy customer! Thank you for choosing Audi Devon and for sharing your positive feedback. See you next time!

February 22, 2022

Excellent service - courteous and responsive. It was a pleasure to have dealt with them. I would recommend this to my friends. More

by rdiorio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nuala Schoeniger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Kopervos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Weisser
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Beifeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 23, 2022 -

Audi Devon responded

Thank you for taking the time to review us! We are so glad to hear that you had a successful service experience working with the Audi Devon team. Drive safely, and we hope to see you back again down the road!

February 21, 2022

Could not take the time to plug a tire. Sent me on the road and I would up having to stop at local gas station. More

by sbmorris57
Recommend Dealer
No
Employees Worked With
Service
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Mar 07, 2022 -

Audi Devon responded

It's surprising to see this feedback as we pride ourselves on the service we provide our guests. I would like to look into the details of your visit, but I won't be able to find your contact information from this review. Please call me when you have a free moment. Thank you, Lee Erfer - Service Manager & Fixed Operations Director - (610) 254-2834

February 21, 2022

Great dealership. Excellent service department. Have been a customer for many years. Never disappointed. Thank you. More

by REIKOBM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andre
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Feb 21, 2022 -

Audi Devon responded

Thank you for the excellent review and kind words about us here at Audi Devon! We are grateful for your committed business and hope to see you again soon!

February 20, 2022

the service group was friendly, efficient , and accurate. I waited at the dealer and it went exactly as they claimed. More

by bernardjc4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
service
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Feb 21, 2022 -

Audi Devon responded

We are so happy to see that our team made your service experience a great one. Thanks for supporting Audi Devon!

February 17, 2022

Prompt, professional, friendly, clean, efficient and excellent customer service. I’m treated like royalty every single time. More

by SRPIERNOCK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donovan
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Feb 18, 2022 -

Audi Devon responded

Thank you for the glowing review! We are thrilled to hear that you had such a successful service experience working with the Audi Devon team. Drive safely, and we hope to see you back again down the road!

February 15, 2022

Audi Devon's service department is friendly, responsive, and they do what they say they are doing to do. Johnny is my lead service person, and he is excellent. More

by jim@jimstaplesconsulting.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I did work with any of the above.
Report | Print
Feb 16, 2022 -

Audi Devon responded

Thank you for taking the time to share your experience so others can see what it's like to be a guest at Audi Devon! Providing an excellent customer experience is our number one priority, so we are thrilled to hear Johnny was able to assist you so well. Have a great day!

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