Audi Devon

Always the best service with the most professional people! Love this dealership and why I continue to do business here! people! Love this dealership and why I continue to do business here! More

Very courteous and knowledgeable. The work was done in a timely manner and communication was great. The work was done in a timely manner and communication was great. More

MY wife and I were on sight inquiring about the 2018 black Audi a6 Stock #: U3419. Pursuant to meeting with Karl, I was instructed that due to Covid, we could test drive the vehicle on our own. While I black Audi a6 Stock #: U3419. Pursuant to meeting with Karl, I was instructed that due to Covid, we could test drive the vehicle on our own. While I have no issue with that, I found it interesting that no one in the showroom was wearing a mask, except for my wife and I. Post our test drive, Karl spent ZERO time or effort to go over the vehicle or any features, nor did he make himself available to us upon our return. I had to inquire as to his whereabouts. We then proceeded to discuss price, and he alluded to his position and I to mine. While this communication is not about the cost of a vehicle; I in all of my years of living have never had a salesperson ask me why I didn't go to another dealer to purchase a vehicle that I presented for comparison. I informed Karl that I did not need financing and if we struck a deal, that all I needed was a bill of sale, and would present a draft the following day. While I am very slow to call racism, the sense of indifference was profoundly unacceptable. I found my interaction to be far less than professional, courteous and inviting. I currently own an Audi a6, purchased at Audi Willow Grove, and can tell you that my experiences were vastly different. Regardless of whether I am purchasing new or used, I expect a certain level of respect and professionalism. More

Karl did great accommodating my messaging communication preference, and helped providing all the information about the car. preference, and helped providing all the information about the car. More

I was very pleased with Andre. The car had unforeseen issues and Andre kept me well informed of the progress. The car had unforeseen issues and Andre kept me well informed of the progress. More

Excellent and communicative. Easy to get an appointment. Kept us updated on the steroids of the repair. Easy to get an appointment. Kept us updated on the steroids of the repair. More

Anthony was very nice, friendly and not at all pushy. I would easily do business with him again. I would easily do business with him again. More

Service staff was very polite and explained the recall repairs to be made (at no cost, as one would expect). The work was finished in the timeframe promised. The loaner vehicle was terrific. repairs to be made (at no cost, as one would expect). The work was finished in the timeframe promised. The loaner vehicle was terrific. More

The service representative, Johhny was friendly and was able to get me on my way quickly. The service technician shared a video to advise the service to be performed. I appreciated use of the courtesy ve able to get me on my way quickly. The service technician shared a video to advise the service to be performed. I appreciated use of the courtesy vehicle. More

Prompt updates on my vehicle. The video is great and thoroughly explains what the issues are. When the vehicle was delayed due to tire order I received a loaner. The video is great and thoroughly explains what the issues are. When the vehicle was delayed due to tire order I received a loaner. More