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Audi Devon

Devon, PA

4.9
2,875 Reviews
Audi Devon has been family owned for over 62 years - making us the one of the oldest originally owned Audi dealerships in the nation! That means when you visit our showroom, you are dealing with the most experienced Audi Sales and Service teams in the Philadelphia area. Audi Devon consistently receives high customer service ratings such as the prestigious Magna Society Award. Audi Devon isn't about pressuring you into a sale-- we'd rather guide you though the process of selecting the right new Audi vehicle.
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222 W Lancaster Ave

Devon, PA

19333

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Showing 2,875 reviews

October 18, 2022

Sales rep was poorly trained could not or did not have the very basic knowledge to answer customer questions! More

by JIMODONNELL253
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bill pomeroy
Oct 28, 2022 -

Audi Devon responded

Jim, I'm sorry you feel this way, as we pride ourselves on our knowledgeable customer care. I will share this review with my team, but I also want to gather some more information about your experience so I can assist you and ensure we improve moving forward. Please get in touch if you're willing to connect - I will look for your contact details in the meantime. All the best, Leo Sam - General Sales Manager - (610) 254-2834

October 17, 2022

Great service center. Returned dirty inside, makes new noise, recall not cleared from Audi app. More

by aleibowitz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andre
Oct 31, 2022 -

Audi Devon responded

Aleibowitz, I am very sorry for how your vehicle was returned to you and that you have some ongoing concerns. I would be happy to discuss these with you further at a time that works for you. Please reach out when you can. Thank you, and talk soon. Lee Erfer - Service Manager & Fixed Operations Director - (610) 254-2834

October 17, 2022

Always a pleasure. Andre is excellent. He's easy to communicate with and goes the extra mile, always. More

by MDERINS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andre
Oct 17, 2022 -

Audi Devon responded

Thank you for the great review! We are so glad to hear that Andre delivered such a successful service experience. Drive safely, and we hope to see you again at Audi Devon!

October 17, 2022

I spoke to a sales person name David He was completely rude , condescending I would never buy a car from them I felt discriminated against because I was a woman . He was the rudest person I’ve ever d More

by CCIAMARRA1976
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Beifeld
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ibrahim Kourbeh
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 14, 2022

Excellent experience as usual. Andre was most helpful in helping with the tire selection. Before one knew, the job was completed. Well done Team Audi Devon . More

by CRUCKEG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andre
Oct 17, 2022 -

Audi Devon responded

We're elated to see that Andre demonstrated our commitment to timely and accommodating assistance! Thank you for being an Audi Devon customer!

October 13, 2022

Andre was very responsive and well kept me updated. I can always count on a good experience with the service department. More

by WNUNN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andre
Oct 13, 2022 -

Audi Devon responded

Thank you for your trust in the Audi Devon service team! We appreciate your five stars and support of Andre. See you next time!

October 13, 2022

I dealt with Bill Pomeroy and he was great. The finance guy was also very good (Frank Kopervos?) More

by lorusso0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Pomeroy
Oct 14, 2022 -

Audi Devon responded

Thank you for the great review! We are so glad to hear that you had a successful purchase experience working with Bill and the Audi Devon team. Drive safely, and we hope to see you back again down the road!

October 12, 2022

Service was quick and Andre was very helpful. Fifteen word minimum review requirement really sucks More

by UPSIDEDOWNPLATYPUS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andre
Oct 13, 2022 -

Audi Devon responded

We appreciate you stopping by to share your positive feedback about Andre! Thank you for choosing Audi Devon, we hope to see you again down the road.

October 11, 2022

Audi Devon's team is always a pleasure to work with. Very responsive and take great care of our Autos. More

by EricsS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Himsworth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Demery Hanna
Oct 11, 2022 -

Audi Devon responded

Thank you for your confidence in our team! We are happy to have you as an Audi Devon customer and we look forward to welcoming you back for your next visit. Safe driving!

October 11, 2022

Frank will bring a smile to your face. Very honest and fair. Frank was a pleasure to do business with. More

by PETROLIUMEXP
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo J. Sam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Kopervos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Sam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2022 -

Audi Devon responded

Thank you for the great review! We are so glad to hear that Frank delivered such a successful purchase experience. Drive safely, and we hope to see you back again at Audi Devon!

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