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Audi Devon

Devon, PA

Overview
Employees
Reviews
Vehicles
4.9
2,875 Reviews
Audi Devon has been family owned for over 62 years - making us the one of the oldest originally owned Audi dealerships in the nation! That means when you visit our showroom, you are dealing with the most experienced Audi Sales and Service teams in the Philadelphia area. Audi Devon consistently receives high customer service ratings such as the prestigious Magna Society Award. Audi Devon isn't about pressuring you into a sale-- we'd rather guide you though the process of selecting the right new Audi vehicle.
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222 W Lancaster Ave

Devon, PA

19333

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Showing 2,875 reviews

November 09, 2022

I like the dealership, but there has been such a change since 2018. Now you can't get an appointment for weeks, they keep your car for 2 days instead of one, and sometimes you don't get a call back from se More

by laurajanson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Loughpham
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Nov 17, 2022 -

Audi Devon responded

Laura, I apologize for any trouble you have encountered scheduling an appointment and for the lack of communication on behalf of my team. We strive to deliver a seamless and professional service experience, and it is never our intention to inconvenience our guests. I would appreciate the chance to speak with you to see what more I can do to improve your time working with us. If you are willing to discuss this further, please feel free to reach out. Best, Service Manager & Fixed Operations Director

November 09, 2022

Service is Good prefect People are very nice if I will buy next car i choice audi More

by luffyzhu666
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Good
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Nov 10, 2022 -

Audi Devon responded

Thank you for this flattering review of Audi Devon! We can't wait to assist you again in the future!

November 07, 2022

Very prepared, knowledgeable, and professional! Excellent communications. Kept me up to date during the entire process. More

by DANJSCHMIDT1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny
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Nov 08, 2022 -

Audi Devon responded

Thank you for this review! We are so glad that you had a good experience with our Audi Devon team and hope you'll think of us for any future needs!

November 02, 2022

Working with Alan Cogbill over the years is always a great experience He’s extremely professional More

by BETTE.NELSON
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Weisser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Cogbill
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 02, 2022 -

Audi Devon responded

Bette, we're elated that Alan has consistently provided excellent assistance over the years. Thanks for being a loyal Audi Devon customer!

November 01, 2022

Quick and painless process. Very professional staff that took care of every detail and provided comfort during the purchase process. More

by AFKESTI
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Weisser
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Beifeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 02, 2022 -

Audi Devon responded

Quick and painless is the goal! We are glad that you found our team professional and detail-oriented. See you next time here at Audi Devon.

October 31, 2022

As always, I was treated with total respect. Everything went very smoothly and in a timely manner. More

by kbarn61
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nuala Schoeniger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Himsworth
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 31, 2022 -

Audi Devon responded

This feedback makes our day! Thank you for choosing Audi Devon and for sharing your experience with our team. Drive safely until we see you again!

October 31, 2022

Very focused on solving the issues and communicating with the customer. Friendly and accommodating to the customer. More

by PAJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John L in service, 5 stars!
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Oct 31, 2022 -

Audi Devon responded

This feedback means a lot to us! Thank you for choosing Audi Devon and for sharing your kind words about our team. Drive safely!

October 31, 2022

Love this place! Always professional, helpful, service oriented plus good/great deals. Ibrahim and John McKinley are the best. Bought many Audis from them and will More

by TOM DIEDERICH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Weisser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ibrahim Kourbeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John McKinley
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Oct 31, 2022 -

Audi Devon responded

Thank you for giving John and Ibrahim a shoutout. It means a great deal that you were able to go home a happy customer thanks to their help. The Audi Devon team looks forward to seeing you next time, Tom!

October 30, 2022

Everyone we dealt with was professional, polite, knowledgeable and we would definitely recommend the dealership to others. More

by pamvinocur
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Weisser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Cogbill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 31, 2022 -

Audi Devon responded

When we see words like "professional, polite, knowledgeable" we know we are doing a great job! Thank you for trusting Audi Devon!

October 29, 2022

Alan was great. He did everything we ask him to do, including getting us out in time for a Chemo apointment More

by AEPADLEY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Weisser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Cogbill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 31, 2022 -

Audi Devon responded

Thank you for the great review! We are so glad to hear that Alan delivered such a successful and professional experience. We appreciate your support of Audi Devon and will be sure to pass on the kind words!

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