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Audi Devon

Devon, PA

Overview
Employees
Reviews
Vehicles
4.9
2,875 Reviews
Audi Devon has been family owned for over 62 years - making us the one of the oldest originally owned Audi dealerships in the nation! That means when you visit our showroom, you are dealing with the most experienced Audi Sales and Service teams in the Philadelphia area. Audi Devon consistently receives high customer service ratings such as the prestigious Magna Society Award. Audi Devon isn't about pressuring you into a sale-- we'd rather guide you though the process of selecting the right new Audi vehicle.
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222 W Lancaster Ave

Devon, PA

19333

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Showing 2,875 reviews

November 18, 2022

As always, the service people, including those who answer the phone and direct calls and messages, are courteous, friendly and helpful. More

by TROISCHIENS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donovan McLean, others who answer the phone and direct messages
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Nov 18, 2022 -

Audi Devon responded

Thank you for the 5-star review of Audi Devon! We are grateful to have your continued confidence in our team.

November 17, 2022

The process was good. The only downside related to usage of the onboard computer. Not being very tech-savvy, I found the online tutor and printed manual took time for me t More

by FJD400
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Weisser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ibrahim Kourbeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 28, 2022 -

Audi Devon responded

Thank you for the great review! We are so glad to hear that you had a successful experience working with the Audi Devon team. With regard to the rest of your feedback, I would be happy to speak with you directly to see what more I can do to assist you. If you are willing to discuss this further, please feel free to reach out. Best, Leo Sam - General Sales Manager - (610) 254-2834

November 12, 2022

Although my long time sales person has retired, the dealership is still easy to work with. More

by JPLAVIN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leo J. Sam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Weisser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Sam
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 14, 2022 -

Audi Devon responded

Thank you for sharing your feedback! We appreciate your continued business and we hope to have many more opportunities to make you a happy Audi Devon customer. Safe travels!

November 12, 2022

The service department respects and understands that their customers have busy schedules. They have always managed to complete my repairs or required service on time, and stay in touch via text during More

by JCLARK40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill and others at the service desk
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Nov 14, 2022 -

Audi Devon responded

Thank you for the great review! We are thrilled to hear that you had a successful service experience working with the Audi Devon team. Drive safely, and we hope to see you back again down the road!

November 11, 2022

Great dealership to do business with. Everything was as promised - would come back again Thanks More

by SALES@SURPLUSMETALS.NET
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Weisser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ibrahim Kourbeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 13, 2022 -

Audi Devon responded

Thank you for the review! We appreciate the kind feedback and hope to see you again at Audi Devon. Safe travels!

November 11, 2022

I’ve been buying cars for years from Alan Cogbill. I would trust no one else! More

by MLIPKIN80
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Weisser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Cogbill
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 14, 2022 -

Audi Devon responded

Thank you for this review and for your continued trust in us here at Audi Devon!

November 11, 2022

Excellent customer service from a friendly staff. It's facility is top notch. And I got new car financing that could not be beat. More

by HARRY1948
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Weisser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Sam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 14, 2022 -

Audi Devon responded

Thank you for this great review and for working with us here at Audi Devon!

November 11, 2022

The whole process was very smooth and easy. There were no hassles and everyone I dealt with treated me with respect. More

by JASONAROBINSON
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Kopervos
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Weisser
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Beifeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 14, 2022 -

Audi Devon responded

It was our privilege to serve you, thanks so much! -- Audi Devon Team

November 10, 2022

As my car continues to age, I would appreciate any automotive service agent to go beyond what is immediately required but engage me in what I should be thinking about in the near future. Engagement r More

by davidkeenan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Himsworth
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 17, 2022 -

Audi Devon responded

David, it's disappointing to see that we did not earn your 5-stars during your recent experience. Our goal is to deliver top-tier customer service that goes above and beyond what's expected, and I'm sorry to see that we missed the mark here. We will be sure to take your feedback into consideration so that we may improve going forward. If there is anything else, you would like to add, please don't hesitate to get in touch. Thank you, Lee Erfer - Service Manager & Fixed Operations Director - (610) 254-2834

November 09, 2022

Five weeks to get a service appointment is a joke and Kathy has an attitude. More

by BANDBPROF1
Recommend Dealer
No
Employees Worked With
Tom Himsworth
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 17, 2022 -

Audi Devon responded

I am very sorry that you didn't receive the efficient and friendly service we want for our guests. We would be grateful for another opportunity to assist you in the future, so please don't hesitate to reach out to me directly. Thank you, Lee Erfer - Service Manager & Fixed Operations Director - (610) 254-2834

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