Audi Devon

Jeff was pleasant to work with and efficient in follow up, he worked hard to ensure I was satisfied with my experience - which I was! up, he worked hard to ensure I was satisfied with my experience - which I was! More

ALL aspects of YBH/Audi Devon have historically been terrific, but the service center shines front and center. I recently had a rather complex set of circumstances with a vehicle that was "just" out of terrific, but the service center shines front and center. I recently had a rather complex set of circumstances with a vehicle that was "just" out of warranty from a mileage perspective and more so from a length of ownership reference. They could have easily said "sorry, it'll be $$$$..." but instead their complete diagnosis and suggested remediation was above and beyond and saved me some serious $$$! This is how they roll! Keep it up folks! More

I am very happy with this dealership - I appreciate the convenience of making service appointments and having my car picked up and dropped off and left with a loaner vehicle. Very convenient. The staff h convenience of making service appointments and having my car picked up and dropped off and left with a loaner vehicle. Very convenient. The staff has always been professional and friendly. The only concern I had with my last visit, is the car was returned to me with the underneath left, front spoiler scraped up and I know I didn't do that, being it is a lease, I do not want to be held accountable for the damage to the vehicle. I tried to send an email to the dealership - via a 'service reps' email address and have not received a response. More

The transaction started with sending an e-mail to the Sales Manager to have the salesperson call back as promised, regarding my inquiry of a specific vehicle. when we connected I was told that vehicle w Sales Manager to have the salesperson call back as promised, regarding my inquiry of a specific vehicle. when we connected I was told that vehicle was not a good choice. In spite of that advice I asked for an offer and even the salesman was surprised that it was a good offer and I ended up buying the Q5. My salesperson was not very helpful with accurate information about the plug in Q5 I felt that I directed the activity and had to persist to find the correct answer. One example of misinformation was the length of time it took to charge the vehicle (24 hours ridiculous) and the suggestion that the dryer 220 outlet could do double duty by adding another outlet. Well that is not only bad information it's not in compliance with the electrical code. The 220 outlet charges the vehicle in 2 hours. I'm glad we did the initial negotiation with e-mail for we often had to return to the written offer to remind the salesperson of what was agreed. I don't know how else to say this but if the salesperson would listen and not interrupt and blurt out misinformation about the vehicle and the deal it may have been a better experience. More

I dropped off the car late in the morning, and picked it up at the time requested. All service was completed as requested. Very convenient, especially with the loaner car. up at the time requested. All service was completed as requested. Very convenient, especially with the loaner car. More

They were very attentive to my needs, they had great follow up. I would highly recommend them to anyone looking for or servicing a new or used car follow up. I would highly recommend them to anyone looking for or servicing a new or used car More

Friendly and concise. Knew what they were talking about and answered all my questions. Finance was fast and easy and efficient unlike some other dealers that want to keep you there for an hour. and answered all my questions. Finance was fast and easy and efficient unlike some other dealers that want to keep you there for an hour. More

I have had my Audi Q5 serviced here for several years and always received quality and attentive service. I plan to continue having my old and now a new Q5 serviced here. always received quality and attentive service. I plan to continue having my old and now a new Q5 serviced here. More

Ideal service. Great work. Professionalism at all times. Clean car...no hassle. Timely ..called to offer assistance. I recommend to anyone any time Thanks Audi Clean car...no hassle. Timely ..called to offer assistance. I recommend to anyone any time Thanks Audi More

My service experience was excellent, as always. Mike Curry, my service advisor was great to work with. The service team at Audi Devon can't be beat. Curry, my service advisor was great to work with. The service team at Audi Devon can't be beat. More