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Audi Des Moines - Service Center

Johnston, IA

4.5
750 Reviews

750 Reviews of Audi Des Moines - Service Center

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February 04, 2017

Relentless Service manager John Mealey went above and beyond. We were updated on progress regularly. He assured us 100% satisfaction and delivered! Greatful h More

by Soocanuck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John mealey, John Mealey
November 11, 2016

Audi Des Moines Customer Service Representatives On November 7th 2016, Customer Service Representatives and Service Manager ignored customer with a 2006 Audi A3. Customer was scheduled to bring her More

by 2006 Audi A3
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Service Manager not listed. He was an older man in late 50's or so. , Kiera Harris
November 05, 2016

Excellent service and everyone ready to help. From the minute I drive into the service center, till the time I drive away, everyone contributes to making my visit a positive and pleasant experie More

by Adriver1031
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kiera Harris
November 01, 2016

Great customer service George Meza was determined to fix my key FOB. I also love that AUDI gives car washes and interior cleaning w/the oil change...a BIG plus to customer More

by Artimat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Meza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kiera Harris
September 20, 2016

Poor service I took my Audi Q3 in for 25,000 mile oil change and tire rotation on Thursday 9/15. I was informed my vehicle also was due for a software update which More

by psk
Recommend Dealer
No
Employees Worked With
Kiera Harris
August 11, 2016

Very Satisfied We have been treated very professionally when we walk into Lithia. They go over and above to make us feel comfortable and taken care of. More

by Melody
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Runyan, Kiera Harris, Brad Ernst
July 22, 2016

Wonderful service on our Audi Q7! Had loaner vehicle for us to use & had our car finished at promised time!!! Very pleasant lounge to enjoy if you just want to stay for your service w More

by Jeanner332
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kiera Harris
April 08, 2016

Alex Miller review I don't have anything specific to say other than I had a great overall experience and so far, my car is doing much better. trans flush and plug replac More

by ADMiller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unsure of names but I think it was michael, Michael Runyan
January 07, 2016

Excellent service Recently leased a 2015 A4 and brought it in for the initial 5000 mile scheduled maintenance. The service department could not be easier to deal with. More

by Judgemdh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Gladney, Michael Runyan
October 31, 2015

Service Visit Audi of Des Moines is a great dealership. Sales and Service are wonderful to work with on any visit. The new show room Is top notch. More

by Orchid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Michael Runyan
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