Audi Des Moines - Service Center

No service It took a day and half to get a quote considering I made an appointment a week out and then they forgot to replace some of the bolts for the splash pa It took a day and half to get a quote considering I made an appointment a week out and then they forgot to replace some of the bolts for the splash pan. And they didn't even start any repairs yet. I will never buy another Audi because this is the only dealer in town and they stink I never had a good experience. Kiera is good but that is it. More

Dealer ship has well trained people Easy to work with and will listen to a customer. end of review. Worked on our A5 Audi recall also worked on Audi Q5 2 recalls and 35,000 mile servic Easy to work with and will listen to a customer. end of review. Worked on our A5 Audi recall also worked on Audi Q5 2 recalls and 35,000 mile service More

Friendly. Fast. Thorough. Kiera was courteous and knowledgeable. I was greeted promptly and pleasantly upon my arrival. She answered all of my questions completely and accurate Kiera was courteous and knowledgeable. I was greeted promptly and pleasantly upon my arrival. She answered all of my questions completely and accurately. She made sure I had everything I needed while I waited and notified me as soon as my car was ready. More

Had service appointment due to 2 Audi Recalls My appointment was at 8:30 and Kiera was friendly when I arrived.. I had the same driver who dropped me off and then picked me up early afternoon whe My appointment was at 8:30 and Kiera was friendly when I arrived.. I had the same driver who dropped me off and then picked me up early afternoon when service was completed. I enjoyed my visit with the driver as he was very nice but unfortunately I don't remember his name. When I returned to the service department Kiera was once again very friendly and my vehicle was clean inside and out. More

As expected. Came for a maintenance. The service is quick. The waiting area is neat. Michael is knowledgeable, polite, and easy to talk to. After the service, Came for a maintenance. The service is quick. The waiting area is neat. Michael is knowledgeable, polite, and easy to talk to. After the service, they washed the car, which is nice. This dealer is top notch. Jun More

Great Service Always a pleasure to bring our Audis for service. Kiera always is friendly and efficient. The workmanship is always excellent. Also when in the Always a pleasure to bring our Audis for service. Kiera always is friendly and efficient. The workmanship is always excellent. Also when in the dealership it's great to see Mr. Gladney. More

Professional and meet expectations Dealership is well run, staff very professional and knowledgeable. Service done on time and very satisfied. Have bought several cars from them and had Dealership is well run, staff very professional and knowledgeable. Service done on time and very satisfied. Have bought several cars from them and had all service work done at dealership. More

Excellent We have yet to be disappointed at Lithia!! They are super friendly and helpful! They always answer any questions we have and service the car in a time We have yet to be disappointed at Lithia!! They are super friendly and helpful! They always answer any questions we have and service the car in a timely manner! Especially like getting a clean car back! More

Service Came in for auto recall Had new spark plugs put in, and they noticed oil leakage. So we fixed that, and then they suggested with 140,000 miles ( tha Came in for auto recall Had new spark plugs put in, and they noticed oil leakage. So we fixed that, and then they suggested with 140,000 miles ( that I do other services). I have only done oil changes every 5,000 miles, had a 75,000 mile service done, and just put 4 new tires on this Audi Q5. That's it! Great car! More