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Audi Des Moines - Service Center

Johnston, IA

4.5
750 Reviews

750 Reviews of Audi Des Moines - Service Center

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December 21, 2017

Audi Service and recall Service was due on our Audi along with a recall, both were performed with total satisfaction... A loaner was provided, Friendly service and a clean More

by radata3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Rummans
December 18, 2017

First inspection It was a routine 10,000 mile inspection. They also did warranty work on my door. They had difficulty removal of the aluminum trim and burned part of More

by Porter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Rummans
December 15, 2017

Excellent It was excellent! I was bathed in luxury!!!i had the most yummy cup cakes and coffee beverages along with the most enjoyable reading material you coul More

by car girl,kathy134
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Rummans, Brian Selby
November 11, 2017

First Service of my new car It was time for my 10,000 mile service for my 2017 Audi A4. that we purchased from Brad Ernst ( who I highly recommend) scheduling was easy, Amber is More

by Lynn Carlson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amber, Brad Ernst
October 11, 2017

10,000 Mile Servicing Audi Service team was welcoming, prepared, showed excellence in thinking and actions, and went beyond "expectation". The Audi Service team ensured I h More

by Paul K.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Rummans, Brian Selby
August 01, 2017

Audi Service Very friendly and professional. Nice waiting area. They were very thorough in explaining what they did and what else needed to be done. Also had a r More

by Nancy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kiera Harris, Mark Rummans
July 27, 2017

Splash guards installed Wonderful service. Prompt, friendly, and efficient. Very happy! They washed my car before pickup as well. Overall, it was a great experience, and I'll More

by 23Airsea7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kiera Harris, Mark Rummans
July 25, 2017

Quick recall work. Friendly and courteous service staff. Explained what work needed to be done and answered all my questions. I have had the opportunity to bring my Q5 More

by DMKCFO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kiera Harris
July 01, 2017

Service people very friendly. Answered any questions I had about the recall notices I received and took care of them. Got my vehicle in right away at the sch More

by EarlQ5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Runyan
May 30, 2017

KIERA WAS EXCELLENT NO PROBLEMS. JUST GOT OIL CHANGED. WE WAITED IN THE WAITING ROOM, ONLY PROBLEM WAS THE COFFEE MAKER DIDN'T WORK, SO NO COFFEEWHILE WE WAITED. More

by Larry D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kiera Harris
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