Audi Des Moines - Service Center

Excellent experience Great service, reasonable expense, friendly staff...and it was done correctly and quickly...what more can I say? Keep up the great work and I'll keep Great service, reasonable expense, friendly staff...and it was done correctly and quickly...what more can I say? Keep up the great work and I'll keep coming back! More

Professional and on time They did an excellent job. Everyone professional but friendly. Finished as promised. This is my experience with the Audi service staff every visit. Ve They did an excellent job. Everyone professional but friendly. Finished as promised. This is my experience with the Audi service staff every visit. Very satisfied More

Best Service Department of ANY Dealership I have ever been t FINALLY! A car dealership service department that actually cares about customer service. If something isn't right (and you tell them...key detail) the FINALLY! A car dealership service department that actually cares about customer service. If something isn't right (and you tell them...key detail) then they will ACTUALLY do their level best to make it right...even when it might not be in their financial best interest...aka Customer Service, what a concept! I always feel welcome upon arrival, they listen to my problems, they communicate with me throughout the service and provide me with time frames and accurate quotes to each and every one of my issues in for service. They provide detail about what needs serviced and why (not the normal feeling I would get at other places where they would seem to just want to replace everything in a given area rather than troubleshoot and diagnose) so I am only spending on necessary repairs. I find their prices in line with most of the other independent competitors and the quality of their work is always excellent. As long as Audi of Des Moines continues to maintain this level of excellent customer service and competitive pricing, they will always have my business on my Audi! More

Painless Service Visit I had a door lock problem and the Service department took care of it on the first visit with no hassles. They set a high bar for service. I had a door lock problem and the Service department took care of it on the first visit with no hassles. They set a high bar for service. More

I was very surprise! Nice and friendly staff. Very knowledgeable and professional Work they did on my car was beyond my expectation. Will use this dealer again on my fut Nice and friendly staff. Very knowledgeable and professional Work they did on my car was beyond my expectation. Will use this dealer again on my future repairs. More

Great and easy All just fine . Caswell great . Finance people not well versed on rates or crooks. Love the cars ! I would recommend people seeking financing to not u All just fine . Caswell great . Finance people not well versed on rates or crooks. Love the cars ! I would recommend people seeking financing to not use the dealership. Too high priced. More

Great experience and friendly staff! They were very knowledgeable and helpful. They were able to program a key fob and make a recall repair! They were very efficient and called me when They were very knowledgeable and helpful. They were able to program a key fob and make a recall repair! They were very efficient and called me when the repair was complete. I arrived to find that they also washed and cleaned the interior of my Audi A4. More

recall service - completed with professionalism staff was professional, got me in and out under estimated time frame, quality work. Clean and comfortable environment for waiting on vehicle. Friend staff was professional, got me in and out under estimated time frame, quality work. Clean and comfortable environment for waiting on vehicle. Friendly and knowledgeable staff. More

Great service Had great experience with service department. Excellent communication and service. Mark kept me updated on everything and the invoice was a very plea Had great experience with service department. Excellent communication and service. Mark kept me updated on everything and the invoice was a very pleasant surprise. Highly recommend Audi of Des Moines service More

Great experience Mark was really good to work with and made my experience easy. I would recommend this dealer for service. They offered to pick me up and drop me off a Mark was really good to work with and made my experience easy. I would recommend this dealer for service. They offered to pick me up and drop me off at work. More