Audi Des Moines - Service Center

The Best! After another auto service center botched some work on my A4. Audi of Des Moines responded quickly and professionally. I am ever grateful for not on After another auto service center botched some work on my A4. Audi of Des Moines responded quickly and professionally. I am ever grateful for not only the service, but the kindness and professionalism of their staff. More

Audi Review Bryan always take great care of us!! Quality work as well!!! Only needed the loaner car for a few hours. By mistake left money in the glove compart Bryan always take great care of us!! Quality work as well!!! Only needed the loaner car for a few hours. By mistake left money in the glove compartment of the loaner. The Audi leadership helped recover it and safely held it until I could return!!! More

Pleasantly Surprised One expects great service from a luxury car dealer but I was more than pleasantly surprised when the service team went out of their way to ensure the One expects great service from a luxury car dealer but I was more than pleasantly surprised when the service team went out of their way to ensure the issue was resolved. Their attention to details is the epitome of great service. Thank you. More

Exceptional service, attentive to customer requests Easy to schedule service appointments. Service team provides exceptional service. Advisor Robyn Olson greeted me by name and was attentive to specif Easy to schedule service appointments. Service team provides exceptional service. Advisor Robyn Olson greeted me by name and was attentive to specific requests. Bryan Adams and Mark Rummans are the best in the business. More

All as expected. No surprises. Fair pric. Work done perfectl Easy scheduling. Polite and knowledgeable. Work completed in a timely manner. Clean car at time of pickup. Excellent loaner car. Dealership clean. Ser Easy scheduling. Polite and knowledgeable. Work completed in a timely manner. Clean car at time of pickup. Excellent loaner car. Dealership clean. Service open at convenient time for me. More

Accommodating and professional The service department were helpful, courteous and professional. Customer service is important to them and it shows. Everyone including management w The service department were helpful, courteous and professional. Customer service is important to them and it shows. Everyone including management were involved to make sure my needs were met and I was satisfied. More

Wife from not so happy to very happy Audi DSM nailed it! We have a 2018 SQ5; wonderful car, wonderful buying experience @ Audi DSM. Recently I was out of town on business, Wife had to at Audi DSM nailed it! We have a 2018 SQ5; wonderful car, wonderful buying experience @ Audi DSM. Recently I was out of town on business, Wife had to attempt to fill gas tank on her own, experienced issues with not filling in sub zero temps. Called me crying 600 miles away. oh no. I walked her thru "slow filling". I called Audi DSM; to announce the problem. Service Manager quick to communicate some of these models had issues with gas filling lines. Brought SQ5 in and sure enough this vehicle had this issue. Audi DSM stepped up to provide wife similar loaner and took "Sky" she named her SQ5, in for service - 1 week to order parts from Germany and complete fi with all new factory parts. Service all covered with factory warrantee and dealership called wife to apologize for inconvenience. You guys nailed it. Happy wife = happy life and vise versa. Nicely done Audi DSM! Now find me a Go-Fast car for me. More

Service after getting bad gas in my 2018 Audi They did a great job on getting it fixed and back to me ASAP. They also kept a sample of the gas for me. They explained what they did and what I nee They did a great job on getting it fixed and back to me ASAP. They also kept a sample of the gas for me. They explained what they did and what I needed to do after I left the dealership More

Great Service. They squeezed me in when they were already full since I got there first thing in the morning. It was a great experience Service. They squeezed me in when they were already full since I got there first thing in the morning. It was a great experience More

Very professional friendly service I had called and tried to schedule an appointment online but apparently neither had gone through when I showed up the day I had requested (because I h I had called and tried to schedule an appointment online but apparently neither had gone through when I showed up the day I had requested (because I have to travel to get to the dealership). Even though they were very busy at the dealership, they accommodated me and got my car in to be serviced! I really appreciated it. Thank you! More