Audi Des Moines - Service Center

Always a good experience but The people at Audi of Des Moines are top notch! However, I was extremely disappointed with my last visit. When the work was finished, I proceeded to d The people at Audi of Des Moines are top notch! However, I was extremely disappointed with my last visit. When the work was finished, I proceeded to drive off in my seemingly clean car. When I parked at the mall and got out, I discovered that only half of the car got washed! How does this happen? It sounds like the person who washed it needs a refresher course in “attention to detail”. 😕 On a positive note, Robyn Olson was friendly, professional and great at what she does. More

Detail inside and out. Test drive Audi Coupe I enjoyed driving the Audi Coupe while my Nissan Rogue was being detailed.What a dream! Picked up Nissan and looked brand new! Thanks much. Fantast I enjoyed driving the Audi Coupe while my Nissan Rogue was being detailed.What a dream! Picked up Nissan and looked brand new! Thanks much. Fantastic experience! More

Saved from technology The service has met my expectations and beyond. I have always been served in a courteous and kind manner - even though the technology seemed beyond my The service has met my expectations and beyond. I have always been served in a courteous and kind manner - even though the technology seemed beyond my comprehension. More

First Audi experience I originally made an appointment online for my 105000 recommended check up. When I arrived we discovered that the appointment wasn’t made but Robyn r I originally made an appointment online for my 105000 recommended check up. When I arrived we discovered that the appointment wasn’t made but Robyn really helped out and fit me in. I’ll definitely be a return customer for as long as I own my Audi. More

Efficient Top notch service, very efficient. Service advisors always very welcoming with smile on their face. Car serviced, returned washed. No surprises , wai Top notch service, very efficient. Service advisors always very welcoming with smile on their face. Car serviced, returned washed. No surprises , waiting area very comfortable More

55 mile check This service was painless. They had a great Audi for us to use as a loaner. Which I think is really smart of a car dealer so that a potential buyer c This service was painless. They had a great Audi for us to use as a loaner. Which I think is really smart of a car dealer so that a potential buyer can see other cars they might buy! The service was done right when they said it would be and there was no added cost other then something we knew needed done. Also love that I can see them review my car!! More

Great Experience Appointment was easy to schedule and problem was addressed in a timely manner. Always prompt, through, and trustworthy service. I always appreciate Appointment was easy to schedule and problem was addressed in a timely manner. Always prompt, through, and trustworthy service. I always appreciate the quality, staff and speed of service. Thanks again! More

Brake service Mark was honest and helpful. He made the process easy. My car was done on time and was cleaner than when I dropped it off. Mark was honest and helpful. He made the process easy. My car was done on time and was cleaner than when I dropped it off. More

Tire replacement The entire team got involved to solve our problem that we needed to replace "summer tires" that were original on the vehicle and went out of the way The entire team got involved to solve our problem that we needed to replace "summer tires" that were original on the vehicle and went out of the way to make our interaction a great experience. More

The usual expected ideal service from Audi Easy to schedule a time. Were ready on time. Finished when expected. Perfect experience. It has been this way since I began buying Audis. Have owned 1 Easy to schedule a time. Were ready on time. Finished when expected. Perfect experience. It has been this way since I began buying Audis. Have owned 10 of them (at least). Always satisfied More