Back

Audi Des Moines - Service Center

Johnston, IA

4.5
750 Reviews

750 Reviews of Audi Des Moines - Service Center

Sort by
January 27, 2020

I received my complimentary oil change. Great service, Done well within the 60-80 minutes they said they would be. Polite staff, clean environment. Also took a look at the 2020 R8 Spyder in More

by KYLE59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can't remember her name.
January 27, 2020

Good Service 10K service went flawlessly. Still having an issue with static when I connect car play. Did what they suggested which was uninstall and reinstall th More

by DRahimtula
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure who it was.
January 23, 2020

Bryan was very informative and helpful. I did not feel rush or anything. He explained everything that they did and was open to any questions I had. More

by matt.pennings7
Recommend Dealer
Yes
Employees Worked With
Bryan Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 21, 2020

It is always a pleasant experience working with the service department. The scheduling is easy, the loaner vehicles are great and the service is excellent. I appreciate the videos as well More

by Spaceship. Driver
Recommend Dealer
Yes
Employees Worked With
Bryan Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 20, 2020

Had my 10k mile service Had my 10,000 mile service along with a couple filters replaced. Service staff was professional and quick. They made everything very easy. Notified me More

by WPRUDENCIO0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 16, 2020

We received excellent service for our Audi Q7 from Audi Des Moines! The video from the technician was a cool added feature. Everyone was extremely nice and helpful. They let me know how long it would take More

by CORAFROSS
Recommend Dealer
Yes
Employees Worked With
Bryan Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 14, 2020

10,000 mile service New facility logically laid out and very easy to navigate. Drop off and pick up experience is first class all the way, nice job on putting the custom More

by darin4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elvis Felic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Rummans
January 13, 2020

While I like the people at the Audi service place we go to, they failed to fix one of our issues, which was a squeaky sunroof. In fact, it is worse than it was before. More

by dtwnbrown1
Recommend Dealer
No
Employees Worked With
Bryan Adams
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Rummans
January 12, 2020

Bryan is great to work with & always above & beyond every time I am in. He has helped me keep my car in great shape which is greatly appreciated! More

by tblazenko
Recommend Dealer
Yes
Employees Worked With
Bryan Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robin was great too!
January 01, 2020

Excellent as always. Smooth and efficient experience. Timely. Good communication. Nice atmosphere. Clean environment. Friendly people. Good coffee. Overall the experience More

by DRahimtula
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
63
...