Audi Des Moines - Service Center

Winter to Summer / Rims and Tires Scheduled to have Winter wheels and tires removed and Summer Wheels and Tires installed. Met with great attitudes and friendliness with entire team Scheduled to have Winter wheels and tires removed and Summer Wheels and Tires installed. Met with great attitudes and friendliness with entire team through visit, inspection found needed sensor alignment; team did best can do for pricing for this un planned service and completed the 30K maintenance + added the complete in/out detail = NEW CAR again! Thanks Team; Wifie-Pooh loves the ride and is happy happy happy. More

This dealership - and more important, the people who are in the front lines - do a great job from start to finish. They are polite and are very customer-centric. Great job today by the service team! in the front lines - do a great job from start to finish. They are polite and are very customer-centric. Great job today by the service team! More

as always great service Guys did a great job with the service, love the video feature. took extra care during the COVID 19 issues. Good job, thanks as always Guys did a great job with the service, love the video feature. took extra care during the COVID 19 issues. Good job, thanks as always More

Very knowledgeable and helpful. He answered the questions I had and made sure everything was set up correctly for my Audi. He provided me with his card in case I had more questions. I had and made sure everything was set up correctly for my Audi. He provided me with his card in case I had more questions. More

I thought the video review of the work that was done was really cool. Haven’t had a bad experience with the dealership since I’ve had my cars. really cool. Haven’t had a bad experience with the dealership since I’ve had my cars. More

Bryan Adams and the Audi Care Team are incredible! They take excellent care of my car, and are through, friendly and extremely informative and knowledgeable. take excellent care of my car, and are through, friendly and extremely informative and knowledgeable. More

Delivered on everything promised I took my Q7 in for an oil change and inspection, along with a software update. I waited as it was only going to be an hour and a half and it was ser I took my Q7 in for an oil change and inspection, along with a software update. I waited as it was only going to be an hour and a half and it was serviced as promised and on time. More

The service person that I worked with was friendly and professional. But transparency of what I was paying for was lacking at initial conversation. I didn’t know work was going to be done on my car right professional. But transparency of what I was paying for was lacking at initial conversation. I didn’t know work was going to be done on my car right after I left the dealership. I thought I would receive a phone call asking for approval after a tech looked at it. We did come to an agreement at the end but I would like a statement showing all details and costs associated at initial review. More

Professional Very impressed with service experience. The video sent by email and text was informative. Mark Rummans, the service representative, was extremely prof Very impressed with service experience. The video sent by email and text was informative. Mark Rummans, the service representative, was extremely professional, punctual and communicative. One of the better service experiences I have had at any dealership. More

This was my first service with my new Q8 and it was fabulous! Very accommodating, quick, thorough and professional. Love my car, love the service! fabulous! Very accommodating, quick, thorough and professional. Love my car, love the service! More