Audi Des Moines - Service Center

TJ was a great salesman. Was our first Audi and he went through everything with us. We drove multiple cars and SUV’s before we decided on what we wanted. We went in looking for this wife a new car and ende through everything with us. We drove multiple cars and SUV’s before we decided on what we wanted. We went in looking for this wife a new car and ended up both buying. The entire dealership was very helpful through the entire process. More

I loved the video of my car as it was being worked on. I was told the cost of the service up front and nothing was added unexpectedly. was told the cost of the service up front and nothing was added unexpectedly. More

Great experience. Got me in quickly. Staff was knowledgeable and understanding of the issues with my car. Diagnosis was appropriate, and service was very good. knowledgeable and understanding of the issues with my car. Diagnosis was appropriate, and service was very good. More

Great Virtual Visual Report & Service The automated text msg is awesome. Received a greeting msg from the dealer shortly after I checked in. At the end of the service, received another ms The automated text msg is awesome. Received a greeting msg from the dealer shortly after I checked in. At the end of the service, received another msg link to review the visual report and inspection check-list. This feature is incredible and very informative. More

Good Service They were friendly, punctual, aware of Covid and social distancing concerns, and had the loaner ready to go once I checked in. I would use again. They were friendly, punctual, aware of Covid and social distancing concerns, and had the loaner ready to go once I checked in. I would use again. More

I enjoy the current staff in the service department. The scheduling is easy, I get checked in and out quickly, and really like the text and video updates. scheduling is easy, I get checked in and out quickly, and really like the text and video updates. More

Service was pretty quick and responsive. All my Service was pretty quick and responsive. All my questions were answered appropriately and everything was done efficiently during service. I will tak Service was pretty quick and responsive. All my questions were answered appropriately and everything was done efficiently during service. I will take my Audi back there for service again. More

My 20K mile service was completed quickly and professionally. I appreciated the video showing the detailed review of my vehicle's health. All staff were happy to assist and handled the social dis professionally. I appreciated the video showing the detailed review of my vehicle's health. All staff were happy to assist and handled the social distancing related to COVID19 well. More

The service was great. Very informative and communication was awesome. They fixed a few of the issues we discussed and didn’t get one. Thanks was awesome. They fixed a few of the issues we discussed and didn’t get one. Thanks More

Everything was perfect. Service representative was courteous, articulate and prompt. My vehicle was returned in better condition then I brought it and I will not hesitate to return to this location courteous, articulate and prompt. My vehicle was returned in better condition then I brought it and I will not hesitate to return to this location for any of my service needs. More