Audi Des Moines - Service Center

I drive a 2019 A6 that had a recall on it and Bryan got me in super fast and done! Great customer service and experience. me in super fast and done! Great customer service and experience. More

Tire Repair Great service. I had a nail in my tire. The tire was unable to be repaired but the staff was able replace the damaged tired quickly. Great service. I had a nail in my tire. The tire was unable to be repaired but the staff was able replace the damaged tired quickly. More

Great service Always professional and provide great service. I have been to the Des Moines location for my car service and they have delivered all the time. Always professional and provide great service. I have been to the Des Moines location for my car service and they have delivered all the time. More

I feel I was over charged on labor amount. On March 20th. I was charged $160.00 for labor to mount and balance 4 new tires. Weights and stems were extra. Last time I had new tires was only ch On March 20th. I was charged $160.00 for labor to mount and balance 4 new tires. Weights and stems were extra. Last time I had new tires was only charged $80.95 for labor More

S o m e t h i n g s o m e t h i n g g r e a t s e r v I c e. 25 words is minimum is a bit much. e. 25 words is minimum is a bit much. More

I was a bit surprised with Covid that essentially an oil change took 1 1/2 hours. I regret purchasing the oil changes with my car... takes a week to get in and then you sit for at least an hour. Huge has change took 1 1/2 hours. I regret purchasing the oil changes with my car... takes a week to get in and then you sit for at least an hour. Huge hassle. Much easier to drive up to a Jiffy Lube and be done in 20 min. More

Great service Service is always good. I love the video of the service in progress, and the explanation of what is being seen. Would appreciate it if employees wore Service is always good. I love the video of the service in progress, and the explanation of what is being seen. Would appreciate it if employees wore masks. More

Great service team The service team at Audi of Des Moines has always been great. I really appreciate John and Bryan for listening to my concerns and getting my car serv The service team at Audi of Des Moines has always been great. I really appreciate John and Bryan for listening to my concerns and getting my car serviced so quickly. Awesome team all around at the dealership. More

Prompt and efficient service. Good value. Staff is excellent and knowledgeable. My only recommendation is to practice masks indoors which is protective of the employees and customers. excellent and knowledgeable. My only recommendation is to practice masks indoors which is protective of the employees and customers. More

Good services. You always do a good job but you are expensive. You have a good customer service, friendly, always provide convenient transportation for your customer You always do a good job but you are expensive. You have a good customer service, friendly, always provide convenient transportation for your customers and you are reliable. More