Audi Des Moines - Service Center

Service needed on Audi A4 I was impressed they could get my car in quickly for an issue with the SOS Emergency call error. They had a loaner car ready and available for me as I was impressed they could get my car in quickly for an issue with the SOS Emergency call error. They had a loaner car ready and available for me as well. The repairs they did took only a day which was impressive as well. Mark does an excellent job communicating the status of the repairs and parts needed throughout the day. I also appreciate the videos that are taken of what they find wrong and what they are going to do to fix it. Its a higher level of customer service to be able to see the video of your vehicle and to see what the service technician is seeing, instead of just taking their word for it. Thank you Mark for your amazing customer service! I have never had a more pleasant car service experience than I do with Audi Des Moines. More

Service writer was excellent my one and only complaint is no courtesy ride the other luxury car dealers have them and then when your person told me you normally use Lyft which would be a unknown unchecked pe no courtesy ride the other luxury car dealers have them and then when your person told me you normally use Lyft which would be a unknown unchecked person for C19.. That I’m glad you’re not doing More

20,000 mile service Excellent service. Mark was attentive and courteous. Audi of Des Moines has always stood out to us with a friendly and caring attitude. Service was co Excellent service. Mark was attentive and courteous. Audi of Des Moines has always stood out to us with a friendly and caring attitude. Service was completed in a timely fashion. More

I was driving from Chicago to Las Vegas by myself when my check engine light came on. The Staff found the problem and fixed what was wrong. The best Service Department that I have ever dealt with. check engine light came on. The Staff found the problem and fixed what was wrong. The best Service Department that I have ever dealt with. More

Thank you for the help with my keys I appreciate how quickly your staff turned things around. Look forward to working with you in the future. quickly your staff turned things around. Look forward to working with you in the future. More

A Difficult Day Made Easy My experience at Audi Des Moines this past Wednesday was exemplary. The service was quick and professional; it was an easy and satisfying trip to the My experience at Audi Des Moines this past Wednesday was exemplary. The service was quick and professional; it was an easy and satisfying trip to the car dealership. More

Communication with Mark and the team was excellent and they did a great job getting me in and out as quickly as they possibly could. they did a great job getting me in and out as quickly as they possibly could. More

Bryan is great He's easy to work with, talks me through issues! I've had a lot of random technical problems with my 2017 Audi A4, but the service department is good He's easy to work with, talks me through issues! I've had a lot of random technical problems with my 2017 Audi A4, but the service department is good at getting them fixed in a timely manner. More

Always professional and quick. Nice facility and staff. Repairs clearly explained. Like the videos. Service writers are always friendly. Love to look at all the new cars. Repairs clearly explained. Like the videos. Service writers are always friendly. Love to look at all the new cars. More

Great service! Brought my Audi in for service this week- needed new water pump! Luckily it was covered under my extended warranty. Vehicle was ready when promised Brought my Audi in for service this week- needed new water pump! Luckily it was covered under my extended warranty. Vehicle was ready when promised! Thanks for great service, once again. More