Audi Des Moines - Service Center

My first appointment. Professional staff. Got my car in right on time and finished faster than estimated. Car was washed and ready for me when I left the service desk. Very well done. right on time and finished faster than estimated. Car was washed and ready for me when I left the service desk. Very well done. More

My appointment started on time at 1:00pm. Service writer confirmed what I needed done. There were no surprises at the end. I’m definitely happy with the service and scheduled another appointment for more wo confirmed what I needed done. There were no surprises at the end. I’m definitely happy with the service and scheduled another appointment for more work. More

Great job, exceeded expectations! Needed parts, they were able to secure them and have the vehicle back to us in a very short time. My wife was extremely happy! able to secure them and have the vehicle back to us in a very short time. My wife was extremely happy! More

They were very friendly and got my vehicle done very fast. It was very nice that they sent a video of my car analyst. Thanks for all !! fast. It was very nice that they sent a video of my car analyst. Thanks for all !! More

This was my first time in for service at this dealer. Great treatment all around! The video walk through under my car was a nice touch. Ran into Todd that I worked with during the vehicle purchase and Great treatment all around! The video walk through under my car was a nice touch. Ran into Todd that I worked with during the vehicle purchase and let him know how happy I've been with everything also. More

The service department is top notch! Mark and Bryan are on top of their game! I will continue to business with them in the future! on top of their game! I will continue to business with them in the future! More

Service team is very professional and responsive. On time, repair done right, car washed and pleasant waiting area. Honest assessment of the problem and the options for repair. Elvis Felic helped me time, repair done right, car washed and pleasant waiting area. Honest assessment of the problem and the options for repair. Elvis Felic helped me select a good car and took a fair amount of time to answer my questions on set up and other functions. Brent provided substantial assistance and help on an issue that arose. All things considered, a top notch team, responsive, committed and a pleasure to work with. More

Service was poor. I wasn't given updates. I had to call to find out what was going on with the car. Plus it still isn't fixed. to find out what was going on with the car. Plus it still isn't fixed. More

Service was great and on time, very professional Took Service was great and on time, very professional Took the time to help me figure out how to get my clock set Also did a great job washing my car a Service was great and on time, very professional Took the time to help me figure out how to get my clock set Also did a great job washing my car and having it cooled down when it was delivered Also explained how my Audi care program can be extended More

Excellent service. I love the new video of the inspection that is now provided. Aaron did a thorough job and found some uneven tread wear that indicated I needed an alignment. Great attention to detail. Than that is now provided. Aaron did a thorough job and found some uneven tread wear that indicated I needed an alignment. Great attention to detail. Thanks again! More