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Audi Des Moines

Johnston, IA

4.6
1,436 Reviews
Lithia Audi of Des Moines is focused on providing customers with an honest and simpler buying and service experience.
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5190 Merle Hay Rd

Johnston, IA

50131

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Showing 1,436 reviews

April 19, 2024

Very respectful sales staff. I would highly recommend to any looking for a luxury vehicle More

by sarahc0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aleksandr Yanouskiy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Allison-Billings
Apr 21, 2024 -

Audi Des Moines responded

Hi Sarah: It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Audi Des Moines! Best Regards, Brett Schettler General Manager

April 12, 2024

Great and speedy check in - service done correct and well - love the video review of the car’s condition More

by tebecker12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wesley Prudencio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2024 -

Audi Des Moines responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Brett Schettler General Manager

April 11, 2024

I have always had an exceptional experience when having my Audi taken care of by Wesley. Everyone there is professional, courteous, and friendly. I am more than p[eased every time I have taken my Q5 in More

by Nancy71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elvis Felic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aleksandr Yanouskiy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wesley Prudencio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Williams 5 stars!
Apr 11, 2024 -

Audi Des Moines responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Wesley and the rest of our team and don't hesitate to let us know if we can be of further assistance. Best Regards, Brett Schettler General Manager

April 02, 2024

Wes really handled us with care. Was diligent about ensuring our repairs were done as timely as possible and getting our extended warranty applied. Would give him a 6 out of 5 if we More

by dtwnbrown1
Recommend Dealer
Yes
Employees Worked With
Wesley Prudencio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wesley Prudencio
Apr 03, 2024 -

Audi Des Moines responded

Thank you for choosing Audi Des Moines. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Brett Schettler General Manager

March 29, 2024

Great Attentive, personable service didn't keep me waiting. Got a great car. Will buy again More

by kdriscoll
Recommend Dealer
Yes
Employees Worked With
Aleksandr Yanouskiy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aleksandr Yanouskiy
Mar 29, 2024 -

Audi Des Moines responded

Thank you for sharing your experience with us. We're happy to hear it went well and truly appreciate your feedback! Best Regards, Brett Schettler General Manager

March 26, 2024

Very attentive to the customer and professional. They are adaptive to the situation. They follow through with their promises. More

by Brooklab
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brent Schettler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Bridges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aleksandr Yanouskiy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anando Sacic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate salesperson, Brady Fleischacker, Sue Hannam
Mar 26, 2024 -

Audi Des Moines responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Brett Schettler General Manager

March 20, 2024

Quick and Easy! I was really impressed with the video of my service as well as the complementary inspection and advice. More

by IrishDemocrat
Recommend Dealer
Yes
Employees Worked With
Wesley Prudencio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wesley Prudencio
Mar 21, 2024 -

Audi Des Moines responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Audi Des Moines! Best Regards, Brett Schettler General Manager

March 20, 2024

The staff are top notch and always treat me well Go Oregon Ducks #1 Green More

by SHERBORN
Recommend Dealer
Yes
Employees Worked With
Wesley Prudencio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wesley Prudencio
Mar 21, 2024 -

Audi Des Moines responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Audi Des Moines. Best Regards, Brett Schettler General Manager

March 14, 2024

Wesley makes it painless. I am always VERY appreciative of the job that the service department does. Service like that also sells cars. More

by C6Cyrus
Recommend Dealer
Yes
Employees Worked With
Wesley Prudencio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wesley Prudencio
Mar 15, 2024 -

Audi Des Moines responded

Thanks for sharing about your experience with Wesley and our team here at Audi Des Moines. We appreciate your business and hope to see you again soon! Best Regards, Brett Schettler General Manager

March 13, 2024

Outstanding service and support. There are a lot of other dealers I've bought cars or trucks from over the years that hardly know you as soon as you pull off the lot. Your service de More

by S.NEELY
Recommend Dealer
Yes
Employees Worked With
Bryan Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Adams
Mar 13, 2024 -

Audi Des Moines responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Audi Des Moines, we look forward to having you as one of our valued customers for many more years to come! Best Regards, Brett Schettler General Manager

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