Audi Des Moines

Bryan was so helpful. He did really great job. he solve my issues and we are so thankful. He did really great job. he solve my issues and we are so thankful. More

George and company made this quick and easy. Negotiation fair and finalization quick and convenient. Negotiation fair and finalization quick and convenient. More

Things went very SMOOTHLY Bryan Adams is the ideal Audi Service Consultant, extremely detailed oriented well experienced with a likeable personality. As an out of State Audi Customer he made sure that the Service Consultant, extremely detailed oriented well experienced with a likeable personality. As an out of State Audi Customer he made sure that the correct Parts were ordered & received before appointment/installation, in addition the work scope & pricing provided beforehand was spot on. As a nice touch a loaner was provided which I didn’t anticipate nor requested. Again Bryan Adams & the Service Team responded not only meeting my needs & expectations but EXCEEDED them COMPLETELY! Job Well Done! More

This dealership has done a great job with my Audi A8l e60 we are still working with a warranty claim. I know they are gonna make sure it all gets fixed. we are still working with a warranty claim. I know they are gonna make sure it all gets fixed. More

Bryan was extremely helpful and a good communicator throughout the entire repair process. He got me a Lyft to drive me to work. Whole process went smoothly throughout the entire repair process. He got me a Lyft to drive me to work. Whole process went smoothly More

Communication from service advisor was horrible. After paying diagnostic fee, car was returned in worse condition which was not communicated by the service advisor. Technician seemed not to have exp After paying diagnostic fee, car was returned in worse condition which was not communicated by the service advisor. Technician seemed not to have experience to properly diagnose and correct the issue. Still awaiting a response from the service advisor. More

They got the required job done & Brian explained it well to me. Thank you very much to me. Thank you very much More

AJ was the best to work with and an excellent salesman. He took care of every detail and made the experience of buying a car enjoyable! He took care of every detail and made the experience of buying a car enjoyable! More

Great experience. Professional, easy process. They were committed to meeting our needs the day we went in. Professional, easy process. They were committed to meeting our needs the day we went in. More

Audi Des Moines sold me a car with 93k miles and the engine light went on on my way home from purchasing it. I brought it back in and they said I would have to pay $600 for repair. After a couple minute engine light went on on my way home from purchasing it. I brought it back in and they said I would have to pay $600 for repair. After a couple minutes of argument, they tried bribing me into leaving a 5 star review in exchange for them fixing it for free. They "fixed" my car and the engine light went back on 2 days later and needed a new timing chain for $3,000; which they obviously knew when they sold it to me. The salesman AJ was extremely demeaning and asked me if my dad was going to be paying for my car on the way out in a snarky way. This was an awful experience and the timing chain situation has happened to many others in the reviews as well. More