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Audi Des Moines

Johnston, IA

4.5
1,389 Reviews
Lithia Audi of Des Moines is focused on providing customers with an honest and simpler buying and service experience.
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5190 Merle Hay Rd

Johnston, IA

50131

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Showing 1,389 reviews

January 13, 2024

Everything went great. I was just in for a routine oil change. It was great More

by bernst20
Recommend Dealer
Yes
Employees Worked With
Bryan Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Adams
Jan 14, 2024 -

Audi Des Moines responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Brett Schettler General Manager

January 13, 2024

Helpful and knowledgeable staff, not just Anando but Susie as well! My car is beautiful! More

by AMBERHAMERSLEY
Recommend Dealer
Yes
Employees Worked With
Anando Sacic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anando Sacic
Jan 14, 2024 -

Audi Des Moines responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Brett Schettler General Manager

January 12, 2024

Brian was very professional and provided great customer service. Overall a very good service experience. More

by gvcjtl
Recommend Dealer
Yes
Employees Worked With
Bryan Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Adams
Jan 13, 2024 -

Audi Des Moines responded

Thanks for sharing about your experience with Brian here at Audi Des Moines. We appreciate your business and hope to see you again soon! Best Regards, Brett Schettler General Manager

January 11, 2024

We have been very pleased with the service that we have received! Couldn't be better! More

by rlscofield
Recommend Dealer
Yes
Employees Worked With
Anando Sacic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anando Sacic
Jan 11, 2024 -

Audi Des Moines responded

Thank you for your business and this review. We're happy to hear Anando and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Brett Schettler General Manager

January 11, 2024

Professional and straightforward. Had a great deal of knowledge about my car, options and wanted to help even beyond their scope. More

by 1976beemer
Recommend Dealer
Yes
Employees Worked With
Daniel Truong
Jan 11, 2024 -

Audi Des Moines responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Daniel met your expectations. Thank you for choosing Audi Des Moines, we look forward to having you as a valued customer for many years to come! Best Regards, Brett Schettler General Manager

January 11, 2024

Everything went smoothly. We were glad to the a5. It was great to buy the car for 10 percent off. More

by FREDEBYPH
Recommend Dealer
Yes
Employees Worked With
Aleksandr Yanouskiy
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aleksandr Yanouskiy
Jan 11, 2024 -

Audi Des Moines responded

Thank you so much for your excellent review! We are so glad that Aleksandr had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Brett Schettler General Manager

January 11, 2024

Amen! All good thank you. Praise be to God for all. I am grateful. Amen! Peace , Happy New Year and God bless. More

by JSNYDER355
Recommend Dealer
Yes
Employees Worked With
Robin Olsen
Jan 11, 2024 -

Audi Des Moines responded

Thank you for choosing Audi Des Moines. Your feedback and rating mean a lot to us. We're glad Robin was able to help, and we hope to see you again! Best Regards, Brett Schettler General Manager

January 11, 2024

Smooth, friendly and professional Great experience, best dealership, clean and pu Great experienced professional staff. Look forward to returning to the dealership with my 3 other Audis. More

by cardaone
Recommend Dealer
Yes
Employees Worked With
Bryan Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Adams
Jan 11, 2024 -

Audi Des Moines responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Audi Des Moines to be a positive one. Please don't hesitate to reach out if you need anything else. See you soon! Best Regards, Brett Schettler General Manager

January 11, 2024

Very friendly and explained everything. Didn't try to hard sell. It was nice to get a clean car back More

by rpvanscoy
Recommend Dealer
Yes
Employees Worked With
Bryan Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Adams
Jan 11, 2024 -

Audi Des Moines responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Best Regards, Brett Schettler General Manager

January 11, 2024

Clean place, comfortable, friendly Good customer service, good use of tech Just keep up the good work! More

by honoroak
Recommend Dealer
Yes
Employees Worked With
Wesley Prudencio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wesley Prudencio
Jan 11, 2024 -

Audi Des Moines responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Audi Des Moines. Best Regards, Brett Schettler General Manager

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