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Audi Des Moines
Johnston, IA
1,436 Reviews
Lithia Audi of Des Moines is focused on providing customers with an honest and simpler buying and service experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,436 reviews
January 13, 2021
Pleasant to work with even negotiating trade in value. Spent time explaining various functions of the car and offered his assistance if we had any problems later on. Spent time explaining various functions of the car and offered his assistance if we had any problems later on. More
by tcfrench
Employees Worked With
January 13, 2021
Elvis was helpful throughout the buying process. He effectively worked with me to obtaining a high quality used vehicle that was well maintained and priced fairly. JH effectively worked with me to obtaining a high quality used vehicle that was well maintained and priced fairly. JH More
by Jimmie
Employees Worked With
January 12, 2021
Just got an oil change. Ended up needing a tire rotation per the video that was sent. Everything went well. Customer service from front desk was great. per the video that was sent. Everything went well. Customer service from front desk was great. More
by kellytiengkham
Verified CustomerJanuary 11, 2021
Always great service when I am there. It is super clean and everyone is so helpful. I loved how they had the loaner car ready for me and it was running and warm! and everyone is so helpful. I loved how they had the loaner car ready for me and it was running and warm! More
by kellyschall4
January 06, 2021
I just purchased my first Audi Q5. Elvis was very helpful and knowledgable. Everyone I worked with at the dealership was very helpful and nice. Thank you Audi Des Moines. I love my Audi. and knowledgable. Everyone I worked with at the dealership was very helpful and nice. Thank you Audi Des Moines. I love my Audi. More
by SHELLYPROHASKA
January 06, 2021
Excellent experience right from the start - car was picked based on needs and preferences. Deal was clean - smart and nice people at the dealership Finance process was smooth picked based on needs and preferences. Deal was clean - smart and nice people at the dealership Finance process was smooth More
by AKASHGUPTA.100
December 31, 2020
I just traded in my last vehicle and purchased a new one; Alex took care of everything from beginning to end. He is conscientious, thorough, professional, and an absolute joy to work with. Alex made the pr Alex took care of everything from beginning to end. He is conscientious, thorough, professional, and an absolute joy to work with. Alex made the process of purchasing a new car straightforward and stress-free. I highly recommend contacting Alex if you're thinking about purchasing a new or used Audi. More
by Jerome Turner
Employees Worked With
December 31, 2020
Elvis was easy to work with, kind and helpful. Process of trading in my old vehicle and buying a new Audi was smooth and stress free. Grateful for his help. trading in my old vehicle and buying a new Audi was smooth and stress free. Grateful for his help. More
by AH
Employees Worked With
December 31, 2020
Elvis was extremely helpful and patient to make sure all of my needs were met when purchasing a new vehicle. Highly recommend him & his professionalism! of my needs were met when purchasing a new vehicle. Highly recommend him & his professionalism! More
by Doug123
Employees Worked With
December 29, 2020
Very good experience at the Des Moines Audi service department. Bryan is knowledgable and easy to understand. Pricing is expensive and should be reviewed/compared to other dealers. department. Bryan is knowledgable and easy to understand. Pricing is expensive and should be reviewed/compared to other dealers. More
by lajohn
Employees Worked With
