Back

Audi Des Moines

Johnston, IA

4.6
1,436 Reviews
Lithia Audi of Des Moines is focused on providing customers with an honest and simpler buying and service experience.
Contact Dealership

5190 Merle Hay Rd

Johnston, IA

50131

Directions

By Type

Showing 1,436 reviews

February 02, 2021

We were very impressed with our whole experience! Our sales person was very helpful & willing to spend as much time with us as needed. Everyone we spoke to there was very friendly and helpful...a real q More

by Jpkrapfl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Schettler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aleksandr Yanouskiy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emir Abidovic
February 01, 2021

Very impressed with the service I received on my 07 Audi A4. It was a factory recall that was a no cost repair for me, but I was still treated very professionally by all employees. More

by Kevin Mills
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wesley Prudencio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katie Cross
February 01, 2021

Overall the service was excellent. They were willing to work on price, financing, and in a very timely manner. I would have provided a 5 star review, however, the car was not very clean when we received it More

by ewiner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anando Sacic
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2021

I am usually made to feel like I am an inferior person for not selecting to do the over priced recommended service options presented to me. More

by NICKI.TROST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Adams
3.0
This rating includes all reviews, with more weight given to recent reviews.
Wesley Prudencio
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 29, 2021

My husband was the one who brought my vehicle in, but said everything was great. We really like the inspection videos you provide. very detailed! More

by LESLIESTONE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wesley Prudencio
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 28, 2021

Loaner was waiting for me and ready to go. The only question I had on bill, was a "shop fee" which is apparently a % of the bill up to a $30 max. More

by JABOUR39
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 27, 2021

This was our first trip in that made use of our Audi care pack wave. Great service as always! My wife’s Audi has been excellent, looking forward to the next one. More

by JeffQ5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wesley Prudencio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katie Cross
January 27, 2021

Mercedes was awesome - I walked in off the street wanting to see a specific car from the website and she was assigned to me. She was extremely knowledgeable about the cars, the process and the company. She a More

by cj11
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Schettler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aleksandr Yanouskiy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mercedes Mickelson
January 27, 2021

Professional and helpful staff. They make you feel very comfortable and relaxed during you new Audi experience! First time Audi owner and appreciated their attention during our visits More

by KarenK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aleksandr Yanouskiy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anando Sacic
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 26, 2021

Great experience - love the video walkthrough and updates received throughout the service process. Wes was great to work with and provided a transparent update on what was needed to bring everything on my v More

by gregious327
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wesley Prudencio
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
64
...