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Audi Des Moines
Johnston, IA
1,436 Reviews
Lithia Audi of Des Moines is focused on providing customers with an honest and simpler buying and service experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,436 reviews
March 11, 2021
It was great working with Audi, a good experience, everything was clear from the beginning of the process, the payment, and answered all my questions. everything was clear from the beginning of the process, the payment, and answered all my questions. More
by Sebas
Verified Customer
March 07, 2021
It was great working with Ananado, a good experience, he was clear in all the steps of the process, the payment and solved all my questions. was clear in all the steps of the process, the payment and solved all my questions. More
by Sebas
Employees Worked With
March 06, 2021
Anando was great to work with, very polite and easy to work with. Thrilled that delivery was an option since I live two hours away. Would buy from him again. work with. Thrilled that delivery was an option since I live two hours away. Would buy from him again. More
by Jeremy
Employees Worked With
March 05, 2021
Everyone is always extremely pleasant to work with at this dealership. They are courteous and do an excellent job of keeping me informed on status of my vehicle. The video of inspections is very much a this dealership. They are courteous and do an excellent job of keeping me informed on status of my vehicle. The video of inspections is very much appreciated! More
by HARTLEY.JOANN
March 04, 2021
My vehicle had a DEF leak. Katie made sure I had a loaner vehicle and coordinated with my schedule for the appointment. The vehicle was completed quickly and the Tech that made the repair even discovered th vehicle and coordinated with my schedule for the appointment. The vehicle was completed quickly and the Tech that made the repair even discovered that I was missing the compressor for the spare tire. More
by LSKELLY10
Employees Worked With
Katie Cross
March 04, 2021
I had a routine service--oil and filter change. It was promptly done and I was shown a video of areas of concern including a leaking water pump. Everyone was very courteous. promptly done and I was shown a video of areas of concern including a leaking water pump. Everyone was very courteous. More
by pcpeglow
Employees Worked With
March 04, 2021
Great buying experience as a return customer. Would highly recommend. I was happy with the whole buying process. I have no reservations returning in the future. highly recommend. I was happy with the whole buying process. I have no reservations returning in the future. More
by Palmerwn
March 03, 2021
Always curtious, punctual, and keeping me in the loop on where they are with my vehicle when it is being serviced. I really can't ask for much more than that as a customer. where they are with my vehicle when it is being serviced. I really can't ask for much more than that as a customer. More
by Lewis
Employees Worked With
March 02, 2021
New car experiences are mostly the same. You pick out the model you prefer and then haggle over price. Honestly, except for TJ, my other contacts were not the friendliest folks. One of the options I wan the model you prefer and then haggle over price. Honestly, except for TJ, my other contacts were not the friendliest folks. One of the options I wanted, and said so to the salesman, was the garage door opener. Was not pleased when the model I purchased did not have it. More
by r.markway
March 02, 2021
If I were to buy a second Audi, I would buy it from Elvis! Great experience. Very happy with the vehicle as well as the walk through. Elvis! Great experience. Very happy with the vehicle as well as the walk through. More
by daf10k
Employees Worked With
