Audi Des Moines

TJ and George worked with me to find the perfect car that also met my requirements for financing. Their effort, attention and communication were spot on every step of the way. also met my requirements for financing. Their effort, attention and communication were spot on every step of the way. More

Worst experience I’ve had with any dealer. I was quoted an amount that was more than $400 off the final price. I was told to drop off the car then to pick it up again the next day bc they had to wait for t an amount that was more than $400 off the final price. I was told to drop off the car then to pick it up again the next day bc they had to wait for the parts. The service took more than 20 days to complete without any update throughout even when I would try to call to get some information they would say they would call me back and I would never hear back. When I picked up the car there was a price discrepancy that we didn’t agree to over the phone and the guy at the desk said he would leave a note so the person I was working with could call me back and return any overage that was owed to me only to never hear back from even after calling in myself twice they kept saying they would call back and I still can’t get ahold of anyone to even explain what happened. Only Audi provider around makes me want to sell my Audi just to not have to deal with them again. More

Rob and the entire staff at Audi were amazing! They helped me find a loan perfect for me. After a freak accident the day I was supposed to pick up my car they hooked me up with a 2020 A3 until my car c helped me find a loan perfect for me. After a freak accident the day I was supposed to pick up my car they hooked me up with a 2020 A3 until my car could be repaired. They definitely have my business for years to come. More

We wanted to come in to look at an Audi E-Tron back in December. Anando was assigned to us and from the very beginning we knew we were in good hands. He explained everything to us thoroughly and we felt c December. Anando was assigned to us and from the very beginning we knew we were in good hands. He explained everything to us thoroughly and we felt comfortable at Audi Des Moines. We ended up custom ordering a car and finally received it in March. It definitely lived up to our expectations. Such an amazing car. Everyone treated us like royalty when we arrived to pick it up and it was such an amazing experience. Anando definitely knew his way around the car and we learned so much about it. Best dealership experience we have had. Thanks so much to Anando and Audi Des Moines. More

We love our Audi and the dealership was on point! They had to order tie Rod parts, all didn’t come in so they let us keep our loaner until they did. Very pleased! had to order tie Rod parts, all didn’t come in so they let us keep our loaner until they did. Very pleased! More

Great service! The service department was friendly and courteous. They kept me updated via text on all of the maintenance that was required and provided a detailed report at the conclusion of the appointm courteous. They kept me updated via text on all of the maintenance that was required and provided a detailed report at the conclusion of the appointment. I would highly recommend the Audi service department. More

Very satisfied. Made the purchase easy. We felt we were dealt with fairly. Very professional and knowledgeable about the vehicle. We would buy another Audi from them if the circumstances arise in were dealt with fairly. Very professional and knowledgeable about the vehicle. We would buy another Audi from them if the circumstances arise in the future. More

Always ready for me. Know what I want. On time, fast, courteous. Lithia Audi is the best. neon the reasons Continue to buy Audis since the first A4 came out. courteous. Lithia Audi is the best. neon the reasons Continue to buy Audis since the first A4 came out. More

Service gal, Katy, was friendly and good to work with...I was able to get in and out in a timely manner. Wish the shop had the parts I needed on hand. was able to get in and out in a timely manner. Wish the shop had the parts I needed on hand. More

My 20,000 mile check up and oil change was a breeze. Easy to schedule online and great customer service while I was waiting the 2 hours the service took. Well done! to schedule online and great customer service while I was waiting the 2 hours the service took. Well done! More