Audi Des Moines
Johnston, IA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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The technology automation with video, txt messaging and e-payment is great. My advisor did a great job. I am still disappointed that with multiple items scheduled for service on my vehicle, they are unab e-payment is great. My advisor did a great job. I am still disappointed that with multiple items scheduled for service on my vehicle, they are unable or unwilling to provide loaner cars. I have never had that issue with my Mercedes and service. More
Had a really good experience. Both TJ and Aleksandr were great to work with and great to my daughter as well. I wish they would have dealt a little more, but I love the car and those I worked with were gr great to work with and great to my daughter as well. I wish they would have dealt a little more, but I love the car and those I worked with were great to work with! More
Great experience from start to finish! Elvis and the vehicle delivery professionals did a great job providing an enjoyable purchase experience. Thx so much all! vehicle delivery professionals did a great job providing an enjoyable purchase experience. Thx so much all! More
I just had another enjoyable car buying experience at Audi Des Moines. I have purchased three cars from them over the years and even though some of the people I worked with have changed, the experience Audi Des Moines. I have purchased three cars from them over the years and even though some of the people I worked with have changed, the experience remained the same. I always feel like a valued customer! More
My original appointment got miss-entered into the system as 1:00 a.m. So when I arrived at 1:00 p.m. I couldn't get my service work done. I had to wait 5 days and accept an 8:00 a.m. appointment time. I hav as 1:00 a.m. So when I arrived at 1:00 p.m. I couldn't get my service work done. I had to wait 5 days and accept an 8:00 a.m. appointment time. I have to say I was quite surprised that a company as large as yours would have a system that would even allow an appointment to be scheduled into a non business hour time slot. Once the work got started all was great! More
Great service thank you. I will definitely try to recommend others to come to your office. I liked the online/text messages updates, easy to follow. recommend others to come to your office. I liked the online/text messages updates, easy to follow. More
Communication was prompt and friendly. Service was completed when they said it would be done. I have no complaints other than the heavy emphasis on completing this review. completed when they said it would be done. I have no complaints other than the heavy emphasis on completing this review. More
Got me in to fix an tire and got it done quickly! Was glad they were able to adjust to my schedule and squeeze me in. glad they were able to adjust to my schedule and squeeze me in. More
My wife and I loved our entire experience at Audi Des Moines. From the shopping process, to driving it off the lot, we always knew we were in good hands. Everyone was very nice to work with and super exc Moines. From the shopping process, to driving it off the lot, we always knew we were in good hands. Everyone was very nice to work with and super excited for us and our new car. We will definitely be customers for life and I will always point people in their direction if they are looking for a car. Thanks Audi Des Moines! More
We did a remote, out of state sale, which can be a little more difficult. T.J. Bahner could not have been more thorough. He was friendly and very knowledgable about the whole process. In touch every step more difficult. T.J. Bahner could not have been more thorough. He was friendly and very knowledgable about the whole process. In touch every step of the way, even after the sale. Everyone, including his manager and the Finance manager were accommodating, professional, and personable. A rare corporate culture, especially for a car dealership. The entire experience was very smooth and pleasant. More