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Audi Des Moines

Johnston, IA

4.6
1,436 Reviews
Lithia Audi of Des Moines is focused on providing customers with an honest and simpler buying and service experience.
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5190 Merle Hay Rd

Johnston, IA

50131

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Showing 1,436 reviews

April 01, 2021

The technology automation with video, txt messaging and e-payment is great. My advisor did a great job. I am still disappointed that with multiple items scheduled for service on my vehicle, they are unab More

by ryan.veatch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie Cross
April 01, 2021

Had a really good experience. Both TJ and Aleksandr were great to work with and great to my daughter as well. I wish they would have dealt a little more, but I love the car and those I worked with were gr More

by wspradling
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aleksandr Yanouskiy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Bahner
April 01, 2021

Great experience from start to finish! Elvis and the vehicle delivery professionals did a great job providing an enjoyable purchase experience. Thx so much all! More

by rjvinomaha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elvis Felic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aleksandr Yanouskiy
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 01, 2021

I just had another enjoyable car buying experience at Audi Des Moines. I have purchased three cars from them over the years and even though some of the people I worked with have changed, the experience More

by MBM
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Meza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aleksandr Yanouskiy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mercedes Mickelson
March 30, 2021

My original appointment got miss-entered into the system as 1:00 a.m. So when I arrived at 1:00 p.m. I couldn't get my service work done. I had to wait 5 days and accept an 8:00 a.m. appointment time. I hav More

by paul.bjork
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 27, 2021

Great service thank you. I will definitely try to recommend others to come to your office. I liked the online/text messages updates, easy to follow. More

by tmslv_simic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wesley Prudencio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katie Cross
March 26, 2021

Communication was prompt and friendly. Service was completed when they said it would be done. I have no complaints other than the heavy emphasis on completing this review. More

by CM_CULBERTSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wesley Prudencio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katie Cross
March 25, 2021

Got me in to fix an tire and got it done quickly! Was glad they were able to adjust to my schedule and squeeze me in. More

by TROSTMW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 25, 2021

My wife and I loved our entire experience at Audi Des Moines. From the shopping process, to driving it off the lot, we always knew we were in good hands. Everyone was very nice to work with and super exc More

by goosedamoose22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aleksandr Yanouskiy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anando Sacic
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 23, 2021

We did a remote, out of state sale, which can be a little more difficult. T.J. Bahner could not have been more thorough. He was friendly and very knowledgable about the whole process. In touch every step More

by RTSCHURTZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
T.J. Bahner, 5 stars
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