Audi Des Moines

Excellent as always. Professional and very responsive to keeping me up to date on the progress. I especially like the link to the video and the inspection check list. keeping me up to date on the progress. I especially like the link to the video and the inspection check list. More

Had a very good experience dealing with Bryan Adams in service. They were very professional and great to work with. I would recommend their services. service. They were very professional and great to work with. I would recommend their services. More

You can tell a luxury dealership and the treatment received vs. the "average" dealership. I love the online report option on the vehicle service. The video inspection is an added luxury touch. received vs. the "average" dealership. I love the online report option on the vehicle service. The video inspection is an added luxury touch. More

I have always had good service from Audi even though it’s pricey. Brian has always been extremely helpful whenever I have asked for quotes on service or something something else like new tires. pricey. Brian has always been extremely helpful whenever I have asked for quotes on service or something something else like new tires. More

As always, prompt, courteous, job done well, kept apprised of work. Best deal Have ever been to. It's one of the reasons I buy Audis apprised of work. Best deal Have ever been to. It's one of the reasons I buy Audis More

My review is simple they are the Titans of all luxury vehicles and the best at what they do there staff if top notch all the way through!!!no comparison .... vehicles and the best at what they do there staff if top notch all the way through!!!no comparison .... More

Purchased a modified 2015 Subaru WRX STI out of state, and when the car arrived, it had a rod knock. This is after I specifically expressed concerns around rod knock and piston ring issues being that the and when the car arrived, it had a rod knock. This is after I specifically expressed concerns around rod knock and piston ring issues being that the car was modified, and they assured me that it went through their service department before being listed and is in perfect condition. Rod knock does not develop overnight. I reached out to the sales person Anando via email twice, and never heard back. At that point I reached out to the General Manager Brent who also ignored me. It wasn't until I mentioned that I will be leaving a negative review that Brent called me back with an attitude. I gave him a chance to make things right by offering to either take the car back or come up with a resolution. He said he would call me back before the end of the day, and I never heard back. Followed up with him via email one last time, and also did not hear back. I'm stuck with a $26000 car that I can't drive or sell. The entire experience from the beginning wasn't good with Anando not responding in time or at all until I asked the same question twice, and post sale just down right non-existent. I certainly wasn't expecting it from an Audi dealer. Beware... More

They helped me find the perfect car even though it meant shipping it here from Nevada! Rob helped make the process easy. Very happy with my Q5e! shipping it here from Nevada! Rob helped make the process easy. Very happy with my Q5e! More

Anando is excellent. Listens, finds what is wanted. I will work with him again People are courteous. Issues: 2 supposedly detailed cleanings at dealer. Still tar on rear panels and dirt on bottom of doo will work with him again People are courteous. Issues: 2 supposedly detailed cleanings at dealer. Still tar on rear panels and dirt on bottom of doors. Q7 should come with a rear shade and not be $370 extra. More

Awsome service experience, great communication with keeping you informed about the service on your vehicle. Highly recommended service department. Thanks to attention to detail, Frank and Katie! keeping you informed about the service on your vehicle. Highly recommended service department. Thanks to attention to detail, Frank and Katie! More